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4.6 out of 5

"Everything was perfect. Shuttle to Track was convenient! " More

By a verified traveler on Mon 02 Oct 2023

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Hotel Description

Hotel near Hollywood Casino at Charles Town Races in Charles Town

In Charles Town

Within 2 miles (3 km) of this Charles Town hotel, you'll find Hollywood Casino at Charles Town Races and Jefferson Medical Center. Zion Episcopal Church Cemetery and Charles Town Library are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and a casino shuttle.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Mar 31 - Apr 1

Room, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Charles Town, an IHG Hotel ratings based on 35 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Charles Town, an IHG Hotel

Everyone (11) Couples (6) Family (12)
5 out of 5
we would go back

Posted by on Mar 26, 2024

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Comment from Hotel Management

Mar 27, 2024 by Dana F

Great to hear! Thank you for your kind words. We look forward to your next stay with us!

5 out of 5
Everything was perfect. Shuttle to Track was convenient!

Posted by on Oct 2, 2023

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5 out of 5
Quick and easy check in and check out. Quiet facility

Posted by , from HARRISBURG on May 29, 2023

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Comment from Hotel Management

May 31, 2023 by Dana F

Great to hear! Thank you for taking the time to provide us with your feedback. We look forward to seeing you again in the future.

4 out of 5
Good stay. Only one night though.

Posted by on May 6, 2023

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Comment from Hotel Management

May 8, 2023 by Dana F

Thank you for your feedback! We look forward to your next stay!

5 out of 5
Easy to check in

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 20, 2023 by Jason B

I am glad that we could make your stay effortless.

5 out of 5

Posted by on Feb 6, 2023

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5 out of 5

Posted by , from CENTREVILLE on Dec 10, 2022

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5 out of 5
Clean, friendly staff, good breakfast included. Close to everything

Posted by , from Livingston on Nov 20, 2022

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Comment from Hotel Management

Nov 21, 2022 by Jason

Thank you so much for staying with us. We look forward to seeing you again.

4 out of 5
Friendly staff. Clean facilities. They have 2 pillow choices soft and firm. The bed is comfortable but is firm. Breakfast was great! Good one night stay.

Posted by , from Reva on Sep 23, 2022

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Comment from Hotel Management

Sep 26, 2022 by Jason

Great review. like any bed when you travel, we hope you find one that is comfortable for you.

4 out of 5

Posted by on Aug 14, 2022

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About the Holiday Inn Express Charles Town, an IHG Hotel

Location 681 Flowing Springs Rd, Charles Town, WV 25438

Property Features

Holiday Inn Express Charles Town, an IHG Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express Charles Town, an IHG Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free casino shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Charles Town, an IHG Hotel offers 145 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a security system

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.