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Grand Hotel Tijuana

3.5-star property
Blvd. Agua Caliente #4558, Tijuana, BC 1-855-201-7819
4.1 out of 5
Very good!
See all 21 travelocity Reviews

"Hotel is okay, but disappointing. Looks and smells like an older hotel. In need of a refresh/update " More

By a verified traveler on Thu 11 Apr 2024

Points Of Interest

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Hotel Description

Hotel near CAS Visa USA, connected to a shopping center in Tijuana

In entertainment district

Stay at this Tijuana hotel and you'll be within half a mile (1 km) of CAS Visa USA and 2 miles (3 km) of Estadio Caliente. Also, Plaza Rio Commercial Center is within 2 miles (3 km) and San Ysidro Border Crossing is within 6 miles (10 km).

Casino, dining

A casino and an outdoor pool are featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$123* Per night/room Apr 28 - Apr 29

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room (Grand Club)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Hotel Tijuana ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Tijuana

Everyone (9) Couples (7) Family (4)
3 out of 5
Hotel is okay, but disappointing. Looks and smells like an older hotel. In need of a refresh/update

Posted by on Apr 11, 2024

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Comment from Hotel Management

Apr 12, 2024 by Concierge Grand Hotel

We are very sorry to hear that your experience in our facilities was not what you expected. There is nothing more important to us than the satisfaction of our valued guests, such as yourself. Therefore, in the most honest way possible, we would like to apologize.

2 out of 5

Posted by on Mar 24, 2024

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Comment from Hotel Management

Apr 20, 2024 by Concierge Grand Hotel

Lamentamos mucho que la experiencia dentro de nuestras instalaciones no hayan sido las que esperaba. Para nosotros no hay nada más importante que la satisfacción de nuestros valiosos huéspedes, como lo es usted. Por ello, de la forma más honesta posible, queremos pedirle disculpas.

5 out of 5

Posted by on Dec 3, 2023

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Comment from Hotel Management

Dec 25, 2023 by Concierge Grand Hotel

We are very pleased to know that you enjoy your stay with us, we hope to have you back in this your second home.Best regards.

4 out of 5
This hotel is much nicer than many typical hotels in Tijuana. Reminds me of US style hotels.(Not all hotels in Tijuana or Mexico in general have standard amenities—If you know you know) It has modern design with amenities found in luxury hotels such as robes and slippers, additional in room toiletries like sewing kit, shoe polish kit, dental kit, etc. AC works great, bed is comfortable and room is spacious.There are beautiful views of the city and golf course, a few restaurants and casino. Location has many fine dining restaurants nearby and easy access to drive towards Rosarito, Plaza Rio or Downtown area, and the US border. Safe underground parking and kind professional staff. Only negative is outside food or drink not permitted. Must purchase from onsite convenience store. Would absolutely stay here again.

Posted by , from Riverside on Aug 15, 2023

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Comment from Hotel Management

Aug 16, 2023 by Concierge

We are very pleased to know that you enjoy your stay with us, we hope to have you back in this your second home.Best regards.

5 out of 5
Estamos muy conmovidos por un incidente en el cuarto que nos designaron.

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 3, 2023 by Grand Hotel Tijuana

Buenos días estimado huésped agradezco mucho sus comentarios, me disculpo por los inconvenientes generados con gusto le otorgamos el correo el cual podamos revisar el tema de su estancia, su opinion es de suma importancia en nuestro servicio clientes. gterecepcion@grandhoteltj.com

4 out of 5
Overall a good hotel.

Posted by , from Hayward on May 29, 2023

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Comment from Hotel Management

May 29, 2023 by Grand Hotel Tijuana

Thank you for staying with us. We are very happy to know that she enjoyed her stay. We hope to see you soon!

5 out of 5
Always feel safe and secure here.

Posted by on May 13, 2023

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Comment from Hotel Management

May 13, 2023 by Grand Hotel Tijuana

Thank you for staying with us. We are very happy to know that she enjoyed her stay. We hope to see you soon!

5 out of 5
Parking was easy paid only 15 pesos for one night. Smiling faces welcome us. Room was excellent in every way stayed in room 2506

Posted by on Nov 21, 2022

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Comment from Hotel Management

Nov 21, 2022 by Grand Hotel Tijuana

Thank you for staying with us. We are very happy to know that she enjoyed her stay. We hope to see you soon!

5 out of 5
Property was super great

Posted by on Jul 6, 2022

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Comment from Hotel Management

Jul 6, 2022 by división cuartos

Thank you for choosing Grand Hotel Tijuana

5 out of 5
Awesome PLACE!

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 10, 2022 by Connie R.

Thank you for staying with us. We are very happy to know that she enjoyed her stay. We hope to see you soon!

About the Grand Hotel Tijuana

Location Blvd. Agua Caliente #4558, Tijuana, BC 22014

Property Features

Grand Hotel Tijuana offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. A casino, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Tijuana. For a fee, parking is available. This Tijuana hotel is smoke free.

  • 1 building
  • 365 guestrooms or units
  • 32 levels
  • Meeting rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 1985
  • Casino
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Tijuana offers 365 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided once per stay.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

EMMA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

BAR 4500 - Onsite gastropub. Open daily.

PLAZA CAFE - Onsite buffet restaurant. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Hotel Tijuana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. <

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 330–450 for adults, and MXN 265–265 for children
  • Self parking fee: MXN 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Tijuana
  • Grand Tijuana
  • Tijuana Grand Hotel
  • Grand Hotel Tijuana Hotel
  • Grand Hotel Tijuana Tijuana
  • Grand Hotel Tijuana Hotel Tijuana

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.