"We absolutely loved Tesoro Ixtapa, resort was on the beach, the kids club was amazing, buffet for breakfast, lunch and dinner and everyday was a diffe ... " More

By a verified traveler on Sat 25 Jun 2016

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Hotel Description

An all-inclusive stay in the heart of Ixtapa awaits you at Tesoro Ixtapa All Inclusive. Within just a 10-minute stroll, you'll find Delfiniti and Magic World Aquapark. Highlights at this beachfront resort include 2 restaurants, a private beach, and an outdoor swimming pool.

You can enjoy TVs with cable channels, and all 212 rooms feature balconies, WiFi, and in-room massages. Minibars, safes, and hair dryers are also available.

A pampering day can include hot stone massages and beachside massages along with body scrubs, facials, and aromatherapy. The buffet restaurant, La Mar, is open for breakfast, lunch, and dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, fitness center, seasonal outdoor swimming pool, and kids' swimming pool. Plus you'll find WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available. There's also free self parking, along with the convenience of airport drop-off service.

With a stay at this 3-star Ixtapa resort, you'll be 11.2 km (7 mi) from La Ropa Beach.

Deluxe Room, Balcony, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$138 per night

Standard Room, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Balcony, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View (Master)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Tesoro Ixtapa All Inclusive ratings based on 13 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Summer Vacstion

We absolutely loved Tesoro Ixtapa, resort was on the beach, the kids club was amazing, buffet for breakfast, lunch and dinner and everyday was a different food theme. Ample menu for alcoholic drinks to choose from, even the kids had a drink menu. We found a hut on the beach that has 45 min massage for a very reasonably priced.

Posted by , from Chula Vista, Ca on Jun 25, 2016

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Comment from Hotel Management

Sep 30, 2016 by Pedro Garcia

Thank you

2 out of 5

the hotel needs a lot of work done to it

Pros: Free breakfast, Close restaurants, emploee's were friendly& helpfull
Cons: No free Internet, Noisy
our first room had black(mold) on the ceiling & tiles. could see a little ocean. mostly roofs. changed rooms,we had to check out at noon,then wait untill 3.00 to get in new room,even though it was clean. this room was better,except the faucet in the bathroom was almost falling off.& the door knob. we were there for 6 nights, took us three days to figure out how to get close to he pool.yes people did go down by 7.00 am & put their towels. Left them all day.So when we discovered that,we were o.k.JUST HAD TO GET UP EARLY & do the same also they let local people come to use the pool for the day ,for a charge.they were families which was .another reason why it was so crowded. food was pretty bad except the breakfast. in the nicer dinning room the food was good,but you could only go their once, with a reservation. . The drinks in plastic glasses were tacky.makes a difference on the taste. The staff were friendly & helpful. The only bar open during the day was by the pool. always a long line. I love Ixtapa ,but would never go to this hotel again

Posted by , from California, USA on Mar 25, 2012

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2 out of 5

Not Very Good

I stayed 3 nights with my family. Positive: Great location, right on the beach, walking distances to all local shops and resturants. Beautiful beach. Clean rooms, attentve waiters on the beach and at the resturants. I love Ixtapa, just not Tesoro Resourt. Negative: Food was TERRIBLE!! The breakfast was ok but lunch and dinner were so bad. The alcohol drinks were ok, nonalcohol drinks were gross and they acted like I was crazy for wanting bottled water. There is also no air conditioner in the main lobby area and resturant. This was not so bad for breakfast and lunch, but dinner was HOT! We were there in July. Also the day I checked in the front desk reciptionist took my travel website recipt of payment. I assumed all was good. Then on checkout she tried to make us pay $* US dollars for one of our rooms that they said were unpayed. Very much a lie! I had to get firm and make a scene for them to finally contact travel website after 20 min of arguing for this to be straightened out. I will return to Ixtapa, but not Tesoro

Posted by on Aug 4, 2010

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5 out of 5

HAD A GREAT TIME

I just spent a week there with my family and we had the best time of our lives. The lobby is completely open on one end so it is very airy, bright and clean. The rooms are clean and spacious with a beautiful view no matter where you looked. The pool is beautiful and very clean. I will say there are not enough lounge chairs, which was a problem. That is my only complaint. They had a large variety of food and everybody should be able to find something they like. The desserts were yummy!! They have dance shows every night, which for amateur dancers were pretty darn good. Those kids work hard to put on a good show after doing activities all day at the pool. The staff was always smiling and seemed happy to see us. If we had a problem, they were quick to help. EVERY TIME! The beach is BEAUTIFUL!!!! Shopping is close, bus service to Zihau is cheap and easy. We can not wait to go back. Is this a 5 star hotel? No, but I don't know if we could have had more fun or been treated better!

Posted by on Feb 8, 2009

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4 out of 5

Loved it!

I just came back from being there with my 3 sisters and mother. Although the rooms were a little outdated, everything was very clean! Our villa was beautiful! The front desk staff was so friendly and helpd us with every request and with a smile too! The food was pretty good and a very wide variety and the servers and bartenders were so nice too. The activities people and entertainers for the shows were so much fun. There was alot of shopping down the street and you could easily hop on the bus to go to Zihutanejo. We had so much fun!. My family has traveled alot and all over and we would come back here. Now of course its not total luxury, but it was very clean, gorgeous view of the ocean and the pool was very beautiful. And we commend all the staff for a great job. Now the only downfall was it was hard to find a lounge chair because people get out there early and put their towels on them but we survived just fine. It's all about having a fun positve attitude!

Posted by on Feb 4, 2009

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2 out of 5

Do Not Stay There

Front desk service was bad. Forget about a wake up call. Rooms were out dated. Food was poor, drinks are served is plastic cups. Can not drink in pool and never enough chairs because it is half condo/time share. The guards stalk you looking for your hotel braclet, felt like I was at a prision camp. Spend the extra money and stay at a better hotel.

Posted by on Feb 2, 2009

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3 out of 5

Wouldnt stay again

Service at the front desk was poor, housekeeping just couldnt get it right about the number of linens to leave, sometimes left no wash clothes and other times left 1 for 2 people. Food was okay, the drinks were terrible and they were served in a 6 ounce plastic milk glass, and no two drinks every tasted the same. They didnt have hardly any activities--1 game of bingo out by the pool and some pool arobics, but that was it. The location was great as you can walk to all shops and restraunts. Beach was wonderful but not enough chairs or lounge chairs around the pool and the lounge chairs down on the beach were pretty beat up and worn. I definitely know I would not stay there again.

Posted by on Jan 22, 2009

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4 out of 5

Would return!

We went to Mexico for the first time and loved it. The people were friendly, very hospitable! The front desk was helpful at all times and the sports and entertainment staff were amazing! Very friendly and kind. The food was very good, tasty and well prepared. Yes, it was geared to a more Latin American palate (as it should be - when in Rome....). The room was basic but comfortable. The kids club was not as active as the website claims, and the room could be a much brighter, airier room than it is.

Posted by on Jan 5, 2009

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2 out of 5

Terrible Food

I was very unhappy with the All-inclusive part of the hotel. The drinks were nice but the food was terrible excpet for breakfast. We ended up not even eating our dinners there. Rooms were very noisy.

Posted by on Oct 26, 2007

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3 out of 5

Just O.K.

If you are there over the weekend, it is very over whelming with local family's. Tons of noisy kids. Monday a.m. everything was more calm. Lobby needs decor help. Drink Service @ pool slow. Food choice for pool side lunch very poor. Rooms ok. They were remodeling rooms while we were there.

Posted by on Apr 27, 2007

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About the Tesoro Ixtapa All Inclusive

Location Boulevard Ixtapa S/N Lote 5, Ixtapa, GRO 40884

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included

Activities and facilities/equipment
Lessons/classes/games

  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities

Not included

  • Premium and/or non-domestic beverages
  • Room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Property Features

Tesoro Ixtapa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. After a day at the beach, enjoy amenities at Tesoro Ixtapa All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have WiFi for a fee. This all-inclusive resort also offers a fitness center and a garden. Free self parking is available. Smoking is allowed in designated areas at this 3-star Ixtapa resort.

  • 212 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • On private beach
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) (18.5 km / 11.5 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Tesoro Ixtapa All Inclusive offers 212 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Ixtapa resort provides wireless Internet access for a surcharge. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • Television
  • Cable channels
  • Bathtub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

La Mar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Meson - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Yoga classes/instruction on site

Spa Services

  • Hot stone massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Cribs (infant beds) are available for MXN 150.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Beach access
  • Fitness center access
  • In-room safe
  • In-room bottled water
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN $144.00 and MXN $179.00 for adults, MXN $72.00 and MXN $90.00 for children (approximately)
  • Fee for in-room wireless Internet: MXN 80.00 per day (rates may vary)
  • Fee for in-room wired Internet: MXN 120.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: MXN 80.00 per day (rates may vary)
  • Airport shuttle fee: MXN $340.00 per vehicle
  • Crib (infant bed) fee: MXN 150.0 per night
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ixtapa Tesoro
  • Tesoro All Inclusive
  • Tesoro Ixtapa
  • Tesoro Ixtapa All Inclusive
  • Ixtapa Tesoro Hotel
  • Tesoro Hotel Ixtapa
  • Tesoro Ixtapa Hotel Ixtapa

You should know

  • The total price shown includes a resort fee.