"I Love How This Hotel Has A Spectacular View Of The Ocean And Ixtapa Island Seeing As Its Right Next To The Beach. The Staff Is Very Friendly And They ... " More
On the beach
Within a 10-minute walk of the property, you'll find Linda Beach and Playa Azul Grand. Playa Carey and Sacrificio Beach are also within half a mile (1 km).
All-inclusive
A full-service spa, 4 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Bring the family and enjoy the mini golf, playground, and arcade/game room. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.
Sep 13, 2022 by Departamento de Calidad
Good morning Dear Rosa: Thank you for having taken your time to provide us with your comments about the service during your stay. We will follow up on the observation mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve.
May 27, 2021 by Departamento de Calidad
Good afternoon, Dear Customer; Thank you very much for your visit and for taking your time to give us your comment, we are happy to know that you enjoyed your stay, we hope you will visit us soon in this home, it will be a pleasure to serve you, receive a cordial greeting.
Sep 5, 2019 by La Dirección General
Buenas tardes Estimado Cliente; muchas gracias por su valoración, reciba un cordial saludo, los esperamos nuevamente en esta su casa.
Jul 8, 2019 by Calidad
Dear Guest; Thank you for your comments; best regards!
May 29, 2019 by Caludad
Dear Carlos: Thank you for your comments!! Best regards!
Apr 15, 2019 by Calidad
Thank you for your comments. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate
Apr 30, 2019 by Calidad
Muchas gracias por su visita y valoración, saludos cordiales. Atte.- La Dirección General
Aug 19, 2017 by calidad
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Azul Ixtapa Grand All Inclusive Suites & Spa offers its guests 3 outdoor swimming pools and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A terrace, an arcade/game room, and gift shops/newsstands are also featured at the luxury Azul Ixtapa Grand All Inclusive Suites & Spa. Self parking is free. This 4.5-star Ixtapa property is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.
Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.