"The hotel staff is great, they clean rooms twice a day. One of the only issues I had that when you check in they don't have any welcome information an ... " More
On the beach
You'll find Linda Beach and Varadero Beach within a 15-minute walk of this Ixtapa property. Also, Quieta Beach is within 2 miles (3 km) and El Palmar Beach is within 6 miles (10 km).
All-inclusive
This property features 5 restaurants, 3 outdoor pools, and a gym. Bring the family and enjoy the free kid's club, mini golf, and children's pool. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.
Jul 11, 2019 by Calidad
Muchas gracias por su valoración, saludos cordiales.
Feb 27, 2017 by Calidad
Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels
Dec 20, 2016 by Managing Director
Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to our success. At Azul Ixtapa Hotels we are at your service, meeting your expectations and responding to your needs always improving the range of customer attention, and offering programs specifically designed to achieve even higher levels of customer. We remain our gratefulness for your comments and look forward for the opportunity to welcome you again in the nearest future.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Azul Ixtapa Beach Resort and Convention Center - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Azul Ixtapa Beach Resort and Convention Center - All Inclusive. Self parking is free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge
Free self parking
Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers 412 air-conditioned accommodations with safes and coffee/tea makers. This Ixtapa property provides wireless Internet access for a surcharge. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Costa Azul - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available. Reservations are required.
Oyster Bar - This fine-dining restaurant specializes in seafood and serves dinner only. A children's menu is available. Reservations are required. Open select days.
La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Plaza Mexicana - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Colores - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.