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"The hotel had the nicest staff. Very helpful. We have booked and paid for an upgraded room with a balcony. The room was not an upgraded room and it di ... " More

By a verified traveler on Wed 03 Apr 2024

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Hotel Description

Hotel near Paseo de la Reforma in Mexico City

City center stay

At this Downtown Mexico City hotel, you'll be well placed to visit Paseo de la Reforma and Alameda Central, both within a 5-minute walk. Also, Palacio de Bellas Artes is within half a mile (1 km) and Zócalo is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$71* Per night/room May 9 - May 10

Upgrade to B Urban 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Upgrade to B Urban King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Master)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Fontan Reforma Centro Histórico ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hotel Fontan Reforma Centro Histórico

Everyone (3) Family (1)
4 out of 5
The hotel had the nicest staff. Very helpful. We have booked and paid for an upgraded room with a balcony. The room was not an upgraded room and it did not have a balcony. We had a view of a white wall. The sink was completely clogged and it would fill up very quickly when washing up. The toilet would leak from the base of it, so the whole floor would be wet at all times. The door was no very sound proof. You can hear the kids from other rooms run up and down the hallways all night. We had a hard time going to sleep. I think in the future we would just rather stay somewhere else. But again.. the staff was very nice.

Posted by on Apr 3, 2024

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5 out of 5

Posted by , from El Centro on Jun 19, 2023

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Comment from Hotel Management

Jul 13, 2023 by Gerencia Gral.

Querida Beatriz.Es para nosotros una plena satisfacción haber cumplido con sus expectativas, estamos seguros que nosotros disfrutamos más el poder servirle. Ojala tengamos el placer de recibirle cálidamente pronto en este su hotel. Saludos cordiales!!!

1 out of 5

Posted by on May 27, 2022

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3 out of 5

Posted by on Nov 20, 2020

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Comment from Hotel Management

Nov 20, 2020 by Gerencia Gral.

Estimado huesped. Agradecemos su preferencia, estaremos esperando su próxima visita. Saludos cordiales!!!

About the Hotel Fontan Reforma Centro Histórico

Location Paseo De La Reforma 24, Mexico City, 06040

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Fontan Reforma Centro Histórico. Limited free parking is available on a first-come, first-served basis. This Mexico City hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 12 levels
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 1971
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Mexico City Buenavista Station (2.1 km / 1.3 mi)
  • Metro station: Hidalgo Station (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Fontan Reforma Centro Histórico offers 197 air-conditioned accommodations with safes and coffee/tea makers. 22-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

XKINA - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Cool Corner - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

XKINA ROOFTOP - This rooftop bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 550 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note bookings with children under 11 years old must include at least 2 registered adults.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

  • Sustainability/community reinvestment (10% revenue or more)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 195 for adults and MXN 155 for children
  • Pet fee: MXN 550 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7 AM and 7:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fontan Hotel Mexico
  • Fontan Hotel Reforma
  • Fontan Mexico Hotel
  • Fontan Reforma
  • Fontan Reforma Hotel
  • Fontan Reforma Mexico
  • Hotel Fontan
  • Hotel Fontan Mexico
  • Hotel Fontan Reforma
  • Hotel Fontan Reforma Mexico
  • Hotel Fontan Mexico City
  • Hotel Fontan Reforma Mexico City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.