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5.0 out of 5

"Interior was a little outdated. Staff was very nice and every time we went out, they greeted us by our name. " More

By a verified traveler on Sun 13 Dec 2020

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Hotel Description

Colonial hotel near Paseo de la Reforma

Reforma stay

Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this Colonial hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the gym, bar/lounge, and laundry facilities.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$830* Per night/room May 12 - May 13

Executive Suite, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Seasons Hotel Mexico City ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Seasons Hotel Mexico City

Everyone (3) Family (1)
5 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 1, 2021 by Tulio Hochkoeppler - General Manager

Gracias por tu visita. Apreciamos mucho tu calificación de 5 estrellas. Te esperamos pronto de regreso.

5 out of 5
Interior was a little outdated. Staff was very nice and every time we went out, they greeted us by our name.

Posted by , from Mexico City on Dec 13, 2020

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Comment from Hotel Management

Dec 16, 2020 by Sagrario / Reservations

Thank you very much for your comments, we appreciate them!

5 out of 5
Friendly staff, clean facility and great food. Will go back!

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by Ian Ciappara- General Manager

Thank you for your rave review! We are glad you enjoyed your recent stay with us. We appreciate your recommendation and we hope to welcome you back soon. Best Wishes,

5 out of 5
Great hotel, Excellent service in all areas. We did some group tours through the concierge deptartment ( pyramids, City Tour, Floating garden) that were very enjoyable. Excellent coffee and croissants at coffee shop: Fifty Mills bar is great. Bed was comfy, shower was great, beautiful view of the garden area. My only complaints are lack of electrical plugs on right side of bed and light switches difficult to use. Light in bathroom turns itself off so bring a nightlight. If you dont want to walk a long way to your room request room near the only elevator bank. It’s a hike if youre on opposite side of the square!

Posted by on Jan 25, 2019

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Comment from Hotel Management

Feb 11, 2019 by Ian Ciappara- General Manager

Dear Guest, We appreciate your preference for Four Seasons Mexico City and I am very pleased to read that your overall experience at our hotel was a delightful one. We hope to have the opportunity to serve you once again in a near future. Best Regards,

5 out of 5

Fabulous Hotel and excellent staff - super location

Cons: No free Internet
We had high expectations and were not disappointed. The facilities are beautiful and well maintained. The staff is very friendly and does a great job.

Posted by , from Georgia, USA on Jan 17, 2012

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5 out of 5

The hotel staff should be the model for service

Pros: Quiet
Very comfortable and elegant hotel. Service was exceptional. Bathrooms are large. Rooms comfortable and quiet. Would definately recommend to anyone travelling to Mexico City.

Posted by , from Valencia, ca on Feb 10, 2011

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About the Four Seasons Hotel Mexico City

Location Paseo de la Reforma 500, Mexico City, 06600

Property Features

Four Seasons Hotel Mexico City offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center, meeting rooms, and limo/town car service are available. A fitness center, a sauna, and a terrace are also featured at the business-friendly Four Seasons Hotel Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this Colonial Mexico City hotel.

  • 1 building
  • 240 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.8 km / 2.4 mi)
  • Metro station: Chapultepec Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Hotel Mexico City offers 240 accommodations with iPod docking stations and DVD players. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. This Mexico City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Zanaya - This restaurant overlooks the garden.

Il Becco - This fine-dining restaurant specializes in Italian cuisine. Open daily.

Fifty Mils - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. The spa is open select days.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25–50 for adults, and USD 18–40 for children
  • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons D.F.
  • Four Seasons Hotel D.F.
  • Four Seasons Hotel Mexico D.F.
  • Four Seasons Mexico D.F.
  • Mexico D.F.
  • Four Seasons Mexico City
  • 4 Seasons Mexico City
  • Mexico City Four Seasons
  • Four Seasons Hotel Mexico City Hotel
  • Four Seasons Mexico City Hotel Mexico City
  • Four Seasons Hotel Mexico City Mexico City
  • Four Seasons Hotel Mexico City Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.