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Best Western Empire Palace Hotel & Spa - Special Class

4.0 star property
4-star spa hotel near Hagia Sophia

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Best Western Empire Palace Hotel & Spa - Special Class

Photo gallery for Best Western Empire Palace Hotel & Spa - Special Class

Aerial view
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Breakfast, lunch, dinner served; garden views
Lobby
Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Overview of Best Western Empire Palace Hotel & Spa - Special Class

Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Hocapasa Mah. Hudavendigar Cad. 17/19, Sirkeci, Old City Sultanahmet, Istanbul, Istanbul, 34110
  • Popular LocationZiyafet Restoran1 min walk
  • Popular LocationGülhane Park4 min walk
  • Popular LocationYeniKapi Station14 min drive
  • AirportIstanbul (ISL-Ataturk Intl.)33 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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The price is $209
per night
$234 total
includes taxes & fees
May 3 - May 4
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About the neighborhood

Istanbul

City center stay.Within a 10-minute walk of this Istanbul City Center hotel, you'll find Bosphorus and Egyptian Bazaar. Hagia Sophia and Grand Bazaar are also within half a mile (1 km).

What's nearby

  • Hagia Sophia - 11 min walk
  • Sultanahmet Square - 11 min walk
  • Grand Bazaar - 12 min walk
  • Topkapi Palace - 12 min walk
  • Blue Mosque - 18 min walk

Getting around

  • Sirkeci Marmaray Station - 1 min walk
  • Sirkeci Station - 2 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 63 min drive

Restaurants

  • Roof Mezze 360 Restaurant - 1 min walk
  • Red River Pub - 1 min walk
  • Hotel Ipek Palas - 3 min walk
  • The Coff's Sirkeci - 1 min walk
  • Kervan Cafe - 2 min walk

About this property

Best Western Empire Palace Hotel & Spa - Special Class

4-star spa hotel near Hagia Sophia
Best Western Empire Palace Hotel & Spa - Special Class offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 151 square feet (14 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Empire Palace Hotel & Spa - Special Class. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

  • 1 building
  • 40 guestrooms or units
  • 7 levels
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Best Western Empire Palace Hotel & Spa - Special Class offers 40 accommodations with minibars and safes. Each accommodation is individually decorated. Tempur-Pedic beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Languages

English, Russian, Turkish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Front entrance ramp

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 1500 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 2500 per room (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

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Frequently asked questions

How close is Best Western Empire Palace Hotel & Spa - Special Class to the airport?

Best Western Empire Palace Hotel & Spa - Special Class is 29.4 mi (63-min drive) away from the Istanbul Sabiha Gokcen Intl. Airport (SAW) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Empire Palace Hotel & Spa - Special Class?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Best Western Empire Palace Hotel & Spa - Special Class on Apr 23, 2024 start from $133.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Empire Palace Hotel & Spa - Special Class have an airport shuttle?

Best Western Empire Palace Hotel & Spa - Special Class offers an airport shuttle 24 hours a day, on request, for a charge of TRY 2500 per room, one-way.

How close is Best Western Empire Palace Hotel & Spa - Special Class to the beach?

This hotel is 13.9 mi (33-min drive) from Florya Beach.

Does Best Western Empire Palace Hotel & Spa - Special Class offer free breakfast?

Best Western Empire Palace Hotel & Spa - Special Class does not offer free breakfast.

Is there a casino at Best Western Empire Palace Hotel & Spa - Special Class?

No, there is no casino at this hotel.

What time is check-in at Best Western Empire Palace Hotel & Spa - Special Class?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Empire Palace Hotel & Spa - Special Class?

Free parking is not available at this hotel.

Does Best Western Empire Palace Hotel & Spa - Special Class have a pool?

Best Western Empire Palace Hotel & Spa - Special Class does not have a pool.

Does Best Western Empire Palace Hotel & Spa - Special Class have a restaurant?

Best Western Empire Palace Hotel & Spa - Special Class is home to Coffee House, which features garden views and brunch.

Does Best Western Empire Palace Hotel & Spa - Special Class have a spa?

This hotel has a spa, which features body scrubs, body treatments, and massages.

How close is Best Western Empire Palace Hotel & Spa - Special Class to downtown Istanbul?

Best Western Empire Palace Hotel & Spa - Special Class is 0.7 mi away from Istanbul.

Best Western Empire Palace Hotel & Spa - Special Class Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 92 out of 301 reviews" "
Rating 8 - Good. 131 out of 301 reviews" "
Rating 6 - Okay. 58 out of 301 reviews" "
Rating 4 - Poor. 10 out of 301 reviews" "
Rating 2 - Terrible. 10 out of 301 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ruhaya

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammers
They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.
Stayed 5 nights in Jan 2024

2/10 Terrible

K

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bare minimum facilities and staff
Stayed 2 nights in Dec 2023

6/10 Okay

Ayesha Siddika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere
Stayed 4 nights in Dec 2023

10/10 Excellent

Olga

Stayed 4 nights in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jean Guy

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Nov 2023

6/10 Okay

Tammy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that
Stayed 3 nights in Aug 2023

6/10 Okay

JULIE

Traveled with family
Liked: Cleanliness
Convenient
Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*
Stayed 4 nights in Jun 2023

2/10 Terrible

Viktoriia, Moscow

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.
Stayed 2 nights in May 2023

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Noise from aircon/heater too loud and need to be turned off as disturbing one’s sleep. Also noise from restaurant below. Passageways to room cluttered and untidy everyday. Generally staff ok except one particular reception staff who was most sourpuss when we did not use any taxi service he offered. We had booked another hotel for our extended stay! Breakfast the same everyday.
Stayed 3 nights in Nov 2022