The property was old, filthy and unhygienic. The staff were rude, they would turn off the in the rooms and lobby and you constantly had to request they turn the heat on as we were there in February and it was cold. The washrooms were not equipped with shower doors, or a shelf to put your toiletries on. The water would get everywhere in the washroom even thought you would try to contain it in the shower area. If this hotel was in North America it would be shut down as it is an absolutely health hazard. We saw spiders, filthy linens, etc. We stayed their two nights and they were the worst two nights of my life. We had to book a completely different hotel and moved to one that was fabulous just down the road. The hotel is also on a hill, so if you are a little older it is not a great location as you have to walk up and down the hills constantly to get into the city. The only plus, it is close to the city, the Bazaar, Hagia Sophia, Blue Mosque, etc.