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4.3 out of 5

"Quiet & clean. Stagf are great! " More

By a verified traveler on Thu 25 Jan 2024

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Hotel Description

Spa hotel near Portland Museum of Art

Oceanside stay

You'll be steps from Portland Museum of Art and within a 10-minute walk of Cross Insurance Arena with a stay at this Downtown Portland hotel. Maine Medical Center and Hadlock Field are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Mar 31 - Apr 1

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom, City View (Hearing Accessible)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, City View (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Portland Harborview ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Portland Harborview

Everyone (8) Couples (5) Family (5)
5 out of 5
Great location. Very nice roof top bar and excellent dining room for dinner. Maine lobster and fish & chips. Great.

Posted by on Sep 14, 2023

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Comment from Hotel Management

Sep 15, 2023 by Customer Service

James, we're thrilled to hear that you enjoyed The Westin Portland Harborview's advantageous location and our wonderful rooftop bar. It's fantastic that the cuisine in our dining room, including the Maine lobster and fish & chips, met your satisfaction. We eagerly await your next visit!Rone MiddlerGeneral ManagerThe Westin Portland Harborview

3 out of 5
The room did not cool down even though we had a/c set to 67. When we first entered the room, there was a very faint smell of dog; after showering in the morning, the smell intensified as if someone had kept a dog in the bathroom. The area around the hotel felt unsafe; I would not stay here by myself. There was a lot of homeless activity just around the corner from the front door of the hotel. For the price, I would have expected complimentary breakfast and shuttle for guests to and from hotel. You were already there for pilots and flight crew, why not guests?

Posted by on Sep 4, 2023

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Comment from Hotel Management

Sep 5, 2023 by Customer Service

Denise, thank you for sharing your feedback. It's regrettable to hear about your issue with the room temperature and unusual scent that you experienced. Our aim is always to provide a comfortable and welcoming environment for our guests. Regarding the surrounding area, we understand your concerns and assure you that guest safety is of utmost priority to us. We will take your suggestion on complimentary breakfast and shuttle service into consideration, as we continuously strive to enhance our guest experience. We do hope to have the opportunity to better your experience in the future.Karl WhippleGeneral ManagerThe Westin Portland Harborview

4 out of 5
Enjoyed it!

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 11, 2023 by Customer Service

Our team at The Westin Portland Harborview will love to hear they left such a wonderful impression on you, Angela!We want you to feel right at home as soon as you walk through our doors, so we're super happy to hear that our team took such great care of you the entire time you were here! We're also glad you had an overall enjoyable stay at our hotel. We look forward to hosting you again soon so we can share another amazing experience with you. Thanks for the great feedback!Karl WhippleGeneral ManagerThe Westin Portland Harborview

5 out of 5

Posted by on Jul 5, 2023

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Comment from Hotel Management

Jul 6, 2023 by Customer Service

Hello Susan,We sincerely appreciate your time and input. It's always a delight when we know that our valued guests had an enjoyable stay with us without any need of elaboration. As a venue that puts guest satisfaction at the core of our operations, your positive rating serves as an uplifting note that our efforts are truly appreciated.Every day, we strive for excellence so that our valuable guests like yourself can enjoy a memorable stay that meets your expectations and beyond. It is these no-word praises that affirm our dedication to quality service and making every guest's experience a unique and pleasant one.Once again, thank you for choosing The Westin Portland Harborview. It has been our delight to serve you and we eagerly look forward to having the pleasure once more. Thank you for your kind and positive rating.Wishing you all the best on your future travels.Karl WhippleGeneral ManagerThe Westin Portland Harborview

5 out of 5
Nice property . A little farther from water than the name would suggest but walkable to shops etc

Posted by on Jun 28, 2023

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Comment from Hotel Management

Jun 28, 2023 by Customer Service

Hello Erika,Thank you for taking the time to leave your thoughtful review highlighting your experience during your recent stay. It's uplifting to learn that you appreciated our property and its surrounding amenities.We understand that our positioning might lead guests to anticipate immediate waterfront access, so we appreciate your comment about the distance from the water. We're delighted to hear that you were able to exploit this opportunity and found our location convenient for your exploration of shops and other attractions - our aim is to offer our guests a well-rounded experience, with not just exquisite in-house facilities, but also a convenient access point to local attractions.Thank you for choosing The Westin Portland Harborview for your stay and we wish to see you again for your future trips to Portland, to create more delightful experiences for you.Karl WhippleGeneral ManagerThe Westin Portland Harborview

5 out of 5
Convenient location; friendly and welcoming staff; affordable rate; comfortable facility.

Posted by , from DORCHESTER on Mar 21, 2023

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Comment from Hotel Management

Mar 21, 2023 by Customer Service

Thank you for the glowing review, Herbert!We're delighted you had a memorable stay at The Westin Portland Harborview! It's fantastic our convenient location, friendly staff and comfortable rooms made your trip excellent. That's what we like to hear!We look forward to hosting you again soon for another fabulous experience!Karl WhippleGeneral ManagerThe Westin Portland Harborview

1 out of 5
My reservation was nit in the system. I had to book a new reservation at the front desk

Posted by on Dec 30, 2022

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Comment from Hotel Management

Jan 3, 2023 by Customer Service

Thank you for your feedback, Peter.We sincerely apologize for the inconveniences and challenges that you faced during your time with us. This is not the standard of service that we provide to our guests. We will address these concerns with our management team in order to assure that this never occurs again. We do hope you give us another opportunity to share a more positive experience with you soon.Karl WhippleGeneral ManagerThe Westin Portland Harborview

2 out of 5
The staff are always friendly and helpful. Dining upstairs was a disappointment due to the menu. Unusual but not interesting choices were over-priced. Dining downstairs has deteriorated from prior visits. The sausage was something that I would expect from Walmart--poor taste and rubbery. Average toast smeared with butter. Small amount of tiny overcooked potatoes. Only one bathrobe and it was in rather poor condition. I used to frequent the hotel on a regular basis. I don't think that I will go back again---there are a lot of better places at similar prices.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 27, 2022 by Customer Service

Thank you for your feedback, Janet. We're sorry to hear that your recent stay was not up to our usual standards. We appreciate your feedback about the dining options and the condition of the robe you were given, and we will be sure to pass your suggestions along to the appropriate team members to improve in these area moving forward. We hope you will give us another chance to provide a better experience the next time you're in the area.Karl WhippleGeneral ManagerThe Westin Portland Harborview

5 out of 5

Posted by on Nov 21, 2022

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3 out of 5

Posted by , from Peoria on Aug 8, 2022

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About the The Westin Portland Harborview

Location 157 High St, Portland, ME 04101

Property Features

The Westin Portland Harborview offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 15500 square feet (1440 square meters) and includes a conference center. Spa services, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly The Westin Portland Harborview. For a fee, parking is available. This Portland hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 15 levels
  • Meeting rooms
  • 15500 sq ft of conference space
  • 1440 sq m of conference space
  • Built in 1927
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Portland Transportation Center (3.2 km / 2 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin Portland Harborview offers 289 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Portland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.

C2 (Congress Squared) - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Top of the East - Overlooking the ocean, this rooftop bar specializes in American cuisine and serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Artne Spa. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Deep tissue massage
  • Swedish massage
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service 5 AM-11 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9ā€“26 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Portland Westin
  • Portland Westin Harborview
  • Westin Harborview
  • Westin Harborview Hotel
  • Westin Harborview Hotel Portland
  • Westin Harborview Portland
  • Westin Portland
  • Westin Portland Harborview
  • The Westin Portland Harborview Maine
  • Westin Portland Harborview Hotel
  • The Westin Portland Harborview Hotel
  • The Westin Portland Harborview Portland
  • The Westin Portland Harborview Hotel Portland

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.