Ratings based on 5,340 Guest Reviews

Hear it directly from our travelers
3.8 out of 5
77% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
3 out of 5
Recommended
for Everyone
by A traveler

Posted Dec 20, 2017
Pros: Close to convention center Nice pool
Cons: Refrigerator did not work, Security lock did not work, took multiple trips to front desk to get back into room Room was sparely decorated
Location: excellent location!
Room was a good value, nothing fancy, but it had what I needed...
Comment from Hotel Management
Dec 27, 2017 by Brittany M., Hotel Management
Thank you for your feedback. We hope you allow us another opportunity should you find yourself in the Orlando area again soon.
4 out of 5
by A traveler

Posted Oct 18, 2017 on Hotels
Comment from Hotel Management
Oct 19, 2017
Thank you for staying with us. We are glad you enjoyed your stay. We look forward to welcoming you back again soon.
5 out of 5
by TOMER

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Oct 19, 2017
Thank you for the perfect review. We look forward to welcoming you back again soon.
3 out of 5
Recommended
for Everyone
by A traveler from Delaware

Was expecting more.

Posted Oct 17, 2017 on Expedia
Pros: Staff was very pleasent.
Cons: Fix the bath tubs someone is going to get hurt!
Location: It's in a perfect location! Close to everything your could need or want.
Hotel room was just ok, the bath tube was a mess! Instead of replacing it, they painted it and it was pealing, also very slippery when I got in I almost fell. Bed was comfy and clean.
Comment from Hotel Management
Oct 19, 2017 by Brittany M., Hotel Management
Thank you for staying with us. We are glad you enjoyed our friendly team members and our central location on International Drive. We appreciate your feedback in regards to our tubs. We will address this. We hope you allow us another opportunity in the near future.
4 out of 5
by julius

Posted Oct 16, 2017 on Hotels
we went to orlando for my wifes birthday. The staff went out of their way to decorate our room for her. she was more than suprised. Its the little things that make the diffence.
Comment from Hotel Management
Oct 18, 2017
Thank you for staying with us. We are thrilled to read how pleased you and your wife were with your stay. We hope to welcome you back with us again soon!
3 out of 5
Recommended
for Everyone
by A traveler from maine

Nice location on idrive

Posted Oct 16, 2017 on Expedia
Not too bad. Only issues were a cold hot tub and not enuf blankets on the bed
Comment from Hotel Management
Oct 16, 2017 by Brittany M., Hotel Management
Thank you for staying with us. We appreciate your feedback and have addressed it. We hope to welcome you back again soon.
2 out of 5
by A traveler

Posted Oct 16, 2017 on Hotels
Roach in bathroom.
Comment from Hotel Management
Oct 18, 2017
Thank you for your feedback. We have addressed this with our pest control company. They have inspected and treated the room you stayed in. We hope you allow us another opportunity in the near future.
3 out of 5
by A traveler

Posted Oct 16, 2017 on Hotels
The hotel experience wasn't quite what I expected but the staff were extremely friendly. Management was very professional and quick to resolve any issues. You could definitely tell that they care about their guests and their experience.
Comment from Hotel Management
Oct 18, 2017
Thank you for staying with us. We are happy to hear about the excellent service our team members provided to you. We look forward to welcoming you back again soon.
4 out of 5
by A traveler

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Oct 18, 2017
Thank you for staying with us. We hope to welcome you back with us again soon.
4 out of 5
Recommended
for Everyone
by A traveler from fort lauderdale

Experience

Posted Oct 14, 2017 on Expedia
Nice hotel, but is the second time we find outside bugs in the room. The fumigate but still some bugs made it in the room
Comment from Hotel Management
Oct 16, 2017 by Brittany M., Hotel Management
Thank you for staying with us. We appreciate your feedback and we are addressing this with the appropriate departments. We hope to welcome you back again soon.