- Disliked: Staff & service, amenities
They took way more out of my account than I expected and it forced me to go in the hole. I feel like the price increases without me knowing.
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In the city center and near a train station, Hilton Indianapolis Hotel & Suites is in a walkable area with good shopping. Eiteljorg Museum of American Indians and Western Art and NCAA Hall of Champions are cultural highlights, and travelers looking to shop may want to visit Circle Center Mall and Fashion Mall at Keystone. Looking to enjoy an event or a game? See what's going on at Bankers Life Fieldhouse or Lucas Oil Stadium. Our guests appreciate the hotel's location for the sightseeing.
Had a great stay here. Even though we were arriving at 3 they could accommodate us. The room was very spacious and clean when we arrived. After using the toilet the handle fell off! However, Aaron at the front desk made gave us the option to stay and have engineering fix it or to take a different room. Engineering was great and had it taken care of in a half hour. Then Aaron sent a bottle of wine and a fruit tray to our room. The pool and work out room were good. The room service was delicious but took a while. Perhaps because we ordered after 10. Check in and check out were easy and I highly recommend spending the money on the valet service. Parking in downtown Indy sucks.