- Disliked: Staff & service, property conditions & facilities, room comfort
Close this hotel
If would have read the reviews of this hotel, I would never booked this hotel. This was a last minute trip because I’m moving to Huntsville in March. I left SC at 0400 in the morning and arrived at the hotel 1030 local time. The hotel was not busy at the time so I requested to check in early. This was no issue but they wanted $25 to check in early. I have no problem paying this fee if the room wasn’t ready but it was clean already. The receptionist knew I drove from SC so she knew I was driving for 7 hours. So I paid the fee and checked into the room. The first thing I noticed were the pillows were dirty. I requested two new pillows and two more pillow cases for the pillows that were on the bed. The bathroom was dirty and the toilet was not attached to the floor properly. Fun times When trying to use the toilet when setting to use it. The breakfast bar was a joke. Only dry foods to eat and the fruits were old. I made the receptionist know that the reviews of the hotel were terrible and she said ok. Thank god it was only a two night stay. This hotel either needs be torn down or it’s needs to have new owners. Will never stay there again.