- Liked: Staff & service
Like that had little kitchenette Continental breakfast not good. Small muffins and granola bars. Muffins gone if not there by 7
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Located in Huntsville, Extended Stay America Huntsville-US Space and Rocket Center is in a shopping district. The area's natural beauty can be seen at Wheeler Lake and Big Spring Park, while US Space and Rocket Center and Huntsville Botanical Garden are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Von Braun Center or The Benton H. Wilcoxon Ice Complex.
As my check in was late. I got my key went to the room but the key did not work. Went back to where you check in only to fine the door locked and no one around. At the time I did not see any way to contact anyone. I called the number on my itinerary. This was a Absolute joke! The person on the phone had no idea what to do and could barely speak English. I went back to the front to see if I could fine some way to contact anyone.I found a phone out side around the corner down a breezeway by the elevators that said if you need assistance after hours dial 0. I dial 0 only to hear another phone ring more than 20 times. This was a dead end. To shorten this Extremely bad experience I sleep in the rental van in the parking lot. That morning I spoke to the manger a Ms.Angela Ray who could only check the phone to see if I had called only to here her say I did not call and then she tag team another lady to say the same thing. So they just where calling me a liar! They did not check to see if the room had been slept in or if the key I had even worked. This Ms.Ray has NO business being a manger. They need to refund my money. I will be contacting Headquarters.