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4.2 out of 5

"Excellent customer service, very professional and very, very friendly. The only exception is the Bar by the pool. The guys there have attitudes. We ... " More

By a verified traveler on Mon 19 Mar 2018

Hotel Description

4-star beachfront resort near Huatulco Beach

Beachside getaway

You'll find Huatulco Beach and Chahue Beach within 3 miles (5 km) of this Santa María Huatulco resort. Also, Bahías de Huatulco is within half a mile (1 km) and Marina Chahue is within 2 miles (3 km).

Poolside dining

This resort features 5 restaurants, 3 outdoor pools, and a fitness center. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Relax with a drink at the beach bar and enjoy perks like free self parking and free WiFi.

Free WiFi, LCD TVs

In addition to LCD TVs with cable channels, the 494 guestrooms offer free WiFi and minibars. Free bottled water, ceiling fans, and hair dryers are also available.

Deluxe Room-Super Saver, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brisas Beach Club Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Superior Two Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Las Brisas Huatulco ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Las Brisas Huatulco

Everyone (4) Family (1)
4 out of 5
Room had a great view but moving around the hotel was a bit uncomfortable

Posted by on Jan 14, 2019

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1 out of 5
We had a very bad experience with the hotel the room that they gave us was so bad it had bugs on the quilt and had flying ants on the drapes so my wife went up there to talk to them about the room they said they couldn’t do anything about it so we had to get the bellboy to tell them that the room was filthy and there is no way it was sanitary to sleep in there . So we were arguing with them back-and-forth about another room they refuse to put his in another room and less we paid more money. We ended up having to pay more money to get a better room we just cannot believe it the room that they offered us online was not the room that they gave us The room that we seen online that was was supposed to be for us was the one they upgraded and we ended up paying more we just couldn’t believe Plus the food was awful we tried every restaurant in the hotel and it’s canned food out of the box that they mix together and try to serve it to us it so we want everybody to know to be careful because it’s a scam Arthur Niavez ... San Diego Cali

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 4, 2019 by lbhc

It is always a valuable opportunity to find out about on our guests opinions, since, it allow us to closely examine our actual configuration, as well as it happens to be a lawful chance to clear arbitray and deceitful information, such as the one expressed on the current review: It is only fair to mention that we operate our resort through strict sanitation processes-fumigation included-, hence, all due respect, this affirmation, is just a plain and simple lie: what it is not mentioned is that the user displayed an open reluctance to pay for a higher category room, since, that was what this guest just wanted, a better room, without having to pay for it. Ultimately, regarding the food topic, it is simply false that we offer "canned food" and it is totally revealing to disclose the obvious dishonest core of this affirmation: "the food was awful we tried every restaurant in the hotel" right, so "awful" that you allegedly managed to try our seven different restaurants, to find out how bad they were... In all fairness, you did honored your threat about trying to provoque a serious damage to our well earned reputation if you were not pleased with a better room perk... Best regards

4 out of 5

10 days at Las Brisas Huatulco

Pros: Staff super friendly and very accommodating. Great views of the ocean and great landscape. Room service is excellent. You get 15% discount.
Cons: Bigger TVs. and better A/C.
Excellent customer service, very professional and very, very friendly. The only exception is the Bar by the pool. The guys there have attitudes. We stayed at the Mar location (Bearing building) 3rd floor. So the view of the Pacific was spectacular. In this hotel you either walk, walk and walk or ask to get picked up to take you to the Lobby. We walked most of the time. It was necessary after eating that delicious sea food, traditional Mexican food and the alcohol. Huatulco has small beaches because they are small bays. So, most ocean front hotels have their own little beaches. Las Brisas has 3 beaches to swim or lay to get tan. We didn't eat at their restaurants, we drove to town and outside town to other beaches and to try other restaurants. Super safe area. Big Grocery store called Chadraui, nicer than any grocery store in the US. They bake their bread there daily. All, the sea food is fresh, super fresh. At restaurants you can ask them to show you the fish they are going to cook for you, like that you can see the size and look. NICE. People there work hard and make too little. Their Daily Pay is 80 pesos (4.44 dls) that is the minimum salary there and it seems they all make that, plus they work 6 days per week. So, we ALWAYS tip them. Even 20 pesos (the blue bill, that is just 1.11 US dls) is good enough for them makes them very appreciative. Great area, Mexico is FANTASTIC.

Posted by , from Boca Raton, Florida on Mar 19, 2018

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Comment from Hotel Management

Apr 1, 2018 by lbhc

We want to express our sincere gratitude for sharing so many insights regarding your recent visit at Las Brisas Huatulco, it truly allow us to examine the many ways to improve our numerous services and features, overall, we are glad to know that you appreciated our splendid configuration. Thank you for choosing us Best regards

5 out of 5

Close to the beach and town

Overall we had a great experience!! Staff is nice and friendly. 4 stars in room comfort because AC didn't work the last day we were there. But I would definitely return there

Posted by , from Los Angeles on Jul 24, 2017

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Comment from Hotel Management

Jul 29, 2017 by lbhc

Thank you very much for giving us such high rating, it is our greatest reward to get to know that you spent a pleasant time at our resort, we´ll make the best use of your comments, in order to improve the aspects that you mention as important to be fixed. It will be an honor to have you again Thank you for choosing us

5 out of 5

A great weekend in Acapulco

The panoramic views from my terrace were spectacular! The private refreshing pool under the hot Acapulco's sunshine and the view of the Acapulco Bay was one of the highlights of my trip!

Posted by , from Bethesda, MD on Dec 25, 2016

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2 out of 5

Beautiful Beaches ..Poor Service, Food & Rooms

We have spent a lot of time throughout Mexico over the years and Huatulco is beautiful but Las Brisas is another story. We are in great shape so the hiking from our room to pools, beaches, restaurants etc. was not an issue and a cart is available if you don't want to walk the hills. The rooms are quite dated and everything was always damp .. floors, bedding etc. however our housekeeper did a good job, but this is not the complaint. We chose the All Inclusive Plan having just spent two weeks at another All Inclusive in Huatulco where the food/drink, accomodations and especially the service were tremendous. The food here was very poor. The breakfast buffet was often the best meal of the day. Dinner buffet was often dry and two out of four nights the chef prepared spaghetti with your choice of red or white sauce. Here was the real clinch .. when we travel to Mexico we often take US currency that we exchange at the hotels as needed and this has never been an issue. At Las Brisas we were turned down numerous times because our currency either had a "slight ding", was folded and thus had a crease or a small stamp had been placed on it by the bank and if someone had written on it don't even think about trying to exchange it. Over and over we were told we could take it to Banco Elektra and perhaps they would help us. We had already been in this region for over two weeks and none of our other hotels made the slightest issue when exchanging currency. The beaches were beautiful which was a good thing because my husband wanted to leave after the first night and informed management that we would not be returning.

Posted by , from Washington on Sep 10, 2013

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Comment from Hotel Management

May 2, 2015 by Customer Service

First of all please accept our most sincere apologies for any inconveniences we may have caused you during your recent stay. We have taken note of your observations and we can assure you corrective steps have been taken. Thank you for your attention and we look forward to have the opportunity of hosting you again in the near future.

5 out of 5

Spacious room with comfortable bed, ample storage, great views, and excellent service.

Pros: Free breakfast, Free Internet, Quiet, fitness center and classes
Overall, Las Brisas exceeded our expectations with its large swimming pools, fitness center, fitness classes--from yoga to spinning, and quiet beach fronts. The restaurants were wonderful and offered varieties of selections. Staff were pleasant and helpful. Because it is built on a hill, they offered transportation to the various accommodations or you could choose to walk. The few downsides to me were WIFI was only available in the lobby. I wish they would have a "deli-type" store for a fast sandwich, yogurts, fruit, etc. And the closest town was a little of a stretch if you wanted to walk to it. We will definitely return to Las Brisas.

Posted by , from Madison, WI on Apr 2, 2013

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5 out of 5

Excellent staff and grounds!

Pros: Close restaurants, Free Internet, Quiet, Free breakfast
It was a beautiful place to visit! The grounds combined with the friendliness of the staff were unbeatable! There was as much or as little activity as you wanted to do. The only negative would be for an older person, like my mom, even though there were shuttles to take you everywhere, there was still some walking up walkways or stairs which made it a little more difficult for her. Otherwise, it was an amazing destination resort!!!

Posted by , from California on Dec 26, 2012

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5 out of 5

The view from our room was stunning.

Pros: Free Internet, Quiet
All inclusive is the way to go. There were so many fabulous items to choose from on the buffet.

Posted by , from Maryland, USA on Nov 27, 2012

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5 out of 5

Great Hotel with everything you could want for a great vacation

Pros: Free breakfast, Free Internet, Quiet
I stayed here in January and again in Feburary and both times the staff was excellent in all areas of service. The hotel is very well maintained and clean.I will stay here again next January.

Posted by , from Sacramento, CA, USA on Feb 28, 2012

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All-inclusive Details

All-inclusive room rates at Las Brisas Huatulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Scuba-diving excursions
  • Room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • All meals served buffet-style
  • A la carte or gourmet dining is limited
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • Offsite tours not included
  • Room service not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • One or more venues limit beverages
  • Minibar (all beverages included)
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included

Property Features

Some rates at Las Brisas Huatulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Las Brisas Huatulco, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 5 restaurants on site. You can enjoy a drink at the beach bar. WiFi is free in public spaces. There's an onsite business center. A complimentary children's club, multilingual staff, and a garden are also featured at the family-friendly Las Brisas Huatulco. Free self parking is available.

  • 1 building
  • 494 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Bar on the beach
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Huatulco, Oaxaca (HUX-Bahias de Huatulco Intl.) (20.8 km / 12.9 mi)
  • Parking: Free self parking

Room Amenities

Las Brisas Huatulco offers 494 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided.

  • Minibar
  • LCD television
  • Cable channels
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

La Brisa - This restaurant is located by the pool. Guests can enjoy drinks at the bar.

Solarium - This beachfront buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Bellavista - Overlooking the ocean, this restaurant serves breakfast and dinner.

El Mexicano - This restaurant specializes in Mexican cuisine.

Nearby Activities

Las Brisas offers a wide variety of recreational facilities, including 12 tennis courts, three indoor squash courts, volleyball court, full-size basketball court, and soccer field. A large fitness facility has cardio and weight training equipment. The resort also has four exclusive beaches and four pools (one for children, one with a water polo court). A water sports center arranges snorkeling, wind surfing, kayaking, and river rafting--use of equipment is complimentary for guests. Nearby independent vendors can arrange scuba diving, horseback riding, and golf (surcharges apply).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 290 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisas
  • Brisas Huatulco
  • Las Brisas Huatulco Hotel
  • Las Brisas Huatulco Resort Santa María Huatulco
  • Las Brisas Hotel Huatulco
  • Las Brisas Huatulco
  • Brisas Huatulco Los
  • Las Brisas Huatulco Hotel Huatulco
  • Las Brisas Huatulco Mexico
  • Huatulco Las Brisas
  • Las Brisas Huatulco Santa María Huatulco
  • s Brisas Huatulco ta ía Huatu

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.