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With a stay at this Greater Greenspoint hotel, you'll be within half a mile (1 km) of Greenspoint Mall and 6 miles (10 km) of Houston National Cemetery. Splashtown and Willowbrook Mall are within 9 miles (15 km).
Renovated in 2018
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.
Free WiFi, flat-screen TVs
The 96 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and ironing boards.
SureStay Plus Hotel by Best Western Houston Intercontinental ratings based on 10 Verified Reviews
Guest reviews for SureStay Plus Hotel by Best Western Houston Intercontinental
Jun 4, 2019 by Juan Jose, Property Manager
Thank you for the review.
May 29, 2019 by Juan Jose, Property Manager
Thank you for the review.
Apr 29, 2019 by Juan Jose, Property Manager
Thank you for the review.
May 3, 2019 by Juan Jose, Property manager
We are disappointed you did not have a great stay, but we need additional information to help us improve our service.
Apr 6, 2019 by Juan Jose, Property Manager
Thank you for the feedback
Jan 28, 2019 by Juan Jose, Property Manager
Thank you for your feedback.
Jan 18, 2019 by Juan Jose Martinez, Property Manager
We appreciate your feedback, but we would like more details so we can know what room is not up to our standards. We will share your feedback with our staff to improve our level of service.
Jan 14, 2019 by Juan Jose Martinez, Property Manager
We apologize for the inconvenience during your stay. We will be working hard to fix these issues. Thanks for letting us know.
Sep 17, 2018 by Juan Jose Martinez, Property Manager
We appreciate your comments and will continue to train to improve our customer service.
May 17, 2018 by Juan Jose, Property Manager
Thank you for your comments.
About the SureStay Plus Hotel by Best Western Houston IntercontinentalLocation 12701 North Freeway, Houston, TX 77060
SureStay Plus Hotel by Best Western Houston Intercontinental offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly SureStay Plus Hotel by Best Western Houston Intercontinental also features multilingual staff, laundry facilities, and an elevator (lift). Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Houston Intercontinental was completed in March 2018. This Houston hotel is smoke free.
- 1 building
- 96 guestrooms or units
- 4 levels
- Built in 1998
- Full breakfast (free)
- Business center (24 hours)
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- No smoking on site
Family Friendly Amenities
- Outdoor pool
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Airport: Houston, TX (IAH-George Bush Intercontinental) (13.8 km / 8.6 mi)
- Parking: Free self parking
SureStay Plus Hotel by Best Western Houston Intercontinental offers 96 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
- Flat-screen television
- Cable channels
- Premium channels
- Coffee maker
- Bathtub or shower
- Housekeeping (daily)
- Local calls (free)
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ensuite bathroom
Food & Drink
Guests are served free full breakfast.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Only service animals are allowed
Guests will be asked to pay the following charges at the property:
- Cash deposit: USD 100 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
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