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"Overall it was a very clean and decent place, the lady who checked us in was very sweet. My only issue was that we had a room with a kitchenette in it ... " More

By a verified traveler on Mon 20 Mar 2017

Hotel Description

Hotel near Cynthia Woods Mitchell Pavilion in Spring

In suburbs

Within 3 miles (5 km) of this Spring hotel, you'll find Cynthia Woods Mitchell Pavilion and Woodlands Town Center. Woodlands Mall and The Woodlands Golf Resort are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Free WiFi, kitchens

The 141 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, free local calls, and showers. Housekeeping is available on request.

Studio, 1 Double Bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$59 per night

Studio, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Extended Stay America Houston - The Woodlands ratings based on 13 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Houston - The Woodlands

Everyone (5)
5 out of 5
The hotel was excellent. It was clean. Everything worked properly. The staff was nice and helpful. I booked online and had no problems with my reservation when I arrived. The staff even called to make sure I settled in ok. It was close to food entertainment and the facility were my meeting was held.

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 15, 2018 by Hotel Management

Thank you for making Extended Stay America a part of your plans. It is such a delight to know you were happy with how well-maintained our property was and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management

3 out of 5

Posted by on Nov 1, 2018

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Comment from Hotel Management

Nov 1, 2018 by Hotel Management

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management

1 out of 5
Worst experience and wont recommend to anybody. Bathroom sink was pouring water to the floor so we can't use it. Told them an no one came fix it so we decided to turn of the water before the water damaged the whole bathroom. We asked for coffee and told us no coffee since weds. The finally give us 1 but said no filter so i'm supposed to chew the coffee? I traveled a lot in my life but the one in Sawdust should not be recommended to anybody. One more thing i have to brush my teeth using kitchen sink.

Posted by , from California on Sep 8, 2018

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Comment from Hotel Management

Sep 9, 2018 by Hotel Management

Thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up immediately and resolve everything to your total satisfaction. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

4 out of 5

Small room but affordable

Overall it was a very clean and decent place, the lady who checked us in was very sweet. My only issue was that we had a room with a kitchenette in it but there was no pots, pans, cups or silverware if you wanted to make a meal which is what I wanted to do for me and my husband.

Posted by , from houston, tx on Mar 20, 2017

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1 out of 5

Stay Away - Go somewhere else

Pros: Hey, the bed was comfortable. It was quiet probably because it was empty.
Cons: Too numerous to waste my time on.
Pathetic but stuck with a hotel that virtually every room has a problem. The first room smelled like mildew, tv did not work, and the refrigerator was completely frozen in the freezer section probably because the insulation liner on the door was shredded. I asked to be moved and the lady was nice but not. She said ok but there was only one other room available. The hotel was virtually empty so that was a lie. The room was next door. All of the above problems were fixed but there was a new set: the ac barely ran, the toilet was stopped up but not, and last the front burner did not work which I found out the next morning for breakfast. Last, the kitchen was not at all but merely a dorm size refrigerator and with no room to even set things to cook. Same with the bathroom, no room to even put a tooth brush, shaving stuff or minimum essentials.

Posted by , from Tulsa, Oklahoma on Jun 25, 2015

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1 out of 5

Poor business

-AC did NOT work right, it was late so I didnt have time to complain so we chose to sleep, w/o AC. -Smoking room when told otherwise, so we ended up with 3 people in a full size bed. -They wanted to charge extra.

Posted by on May 18, 2012

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3 out of 5

Felt like apartment more than hotel.

Pros: Close restaurants
Cons: No free Internet, Poor breakfast
I booked this hotel because it was cheaper than most in the area. I think it caters more to those looking for short term living arrangements (apartments) than it does those looking for a hotel. It was set up like an apartment with dishes, silverware, glasses, etc. They didnt clean the room daily unless you paid extra, they clean after you check out. It was a good place to stay for the short time I was in the room but I wouldnt stay there if I planned on staying in the room very long.

Posted by on Nov 11, 2011

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2 out of 5

Stay if money is tight, but not for the quality.

Cons: No free Internet, Noisy
One desk rep was great and went out of her way, while another was poor to fair. The room was livable and functional, but below average. I found access to free internet, but I don't know whose it was. I have never received a danger rating as high as this internet service as being untrustworthy with a stern warning of high risk.

Posted by on Sep 28, 2011

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5 out of 5

Nice clean, efficient.

I like that the Extended Stay actually has a noise policy for guests. It isn't the Ritz, but if you are looking for a nice, clean, efficient room with the option to make a real cup of coffee in the morning instead of using one of those hinky-must-use-packet-pseudo coffee pots, this is the place. Staff is very friendly, and quite courteous (even when you lock yourself out...)

Posted by on Aug 20, 2011

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4 out of 5

Cheap, handy and clean

This was fine choice for the price. It was about a third of the hotels in the area. It was easy to get in and out of. Staff was friendly.

Posted by , from Central TX on Feb 7, 2011

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About the Extended Stay America Houston - The Woodlands

Location 150 Valley Wood Dr, Spring, TX 77380

Property Features

Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Houston - The Woodlands also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Spring hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Houston, TX (IAH-George Bush Intercontinental) (31.5 km / 19.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America Houston - The Woodlands offers 141 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.