Northeast Houston stay
A stay at this Northeast Houston hotel places you within 6 miles (10 km) of Port of Houston and 9 miles (15 km) of Minute Maid Park. Also within 9 miles (15 km) are Shell Energy Stadium and George R. Brown Convention Center.
Renovated in 2019
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Sep 6, 2021 by Hotel Manager
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review. Your review is very much encouraging and motivating for our hotel and the staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager
Dec 10, 2019 by Hotel Manager
Dear Guest Thanks for your feedback. I was concerned to see that you were not impressed with our property. We are sorry for the breakfast issues. We will surely take them for improvement, particularly breakfast. We are improving all the services and you shall definitely find the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely Hotel Manager
Oct 18, 2019 by Hotel Manager
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Aug 14, 2019 by Hotel Manager
Dear Guest, Thanks for taking a moment to comment about our hotel. I'm so pleased that your experience was nice enough here that you would recommend us to others. I hope you have a chance to do that. If you have family members, friends or colleagues traveling in this area, make sure they know about our hotel. We'll do a great job meeting their needs too. Sincerely, Hotel Manager
Apr 10, 2019 by Hotel Manager
Dear Guest, Thank you for a wonderful review. We are so pleased to hear you enjoyed the many amenities offered at our location. We look forward to creating that memorable positive stay experiences for you the next time you visit our hotel. Sincerely Hotel Manager
Mar 8, 2019 by Hotel Manager
Dear Guest Thanks for using some of your valuable time to write this review. Our goal is satisfaction, and we're glad that you would stay with us again. I appreciate your kind comments about our great staff. Our hospitality professionals are here to serve you again. We're happy to hear your comments. Sincerely Hotel Manager
Best Western Plus Heritage Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Plus Heritage Inn was completed in February 2019. This Houston hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations have separate sitting areas and are furnished with king sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast daily from 6 AM to 9 AM.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.