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"We had a good experience here. Everyone was kind & helpful. Pool was very nice. Since we were staying for a few days, the staff upgraded use to a j ... " More

By a verified traveler on Mon 22 Apr 2019

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Hotel Description

Enjoy the outdoor pool at this 3.5-star Sunrise hotel

In suburbs

Within 6 miles (10 km) of this Sunrise hotel, you'll find Sawgrass Mills and Nova Southeastern University. Westfield Broward Mall and Lauderdale Lakes Shopping Center are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. A coffee shop, a snack bar/deli, and express check-out are also on offer.

Standard Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sawgrass Grand ratings based on 29 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Sawgrass Grand

Everyone (12) Couples (5) Family (10)
1 out of 5
I'm not sure if this hotel don't have cleaning staff. The front desk floor area was filthy. The elevator disgusting. The headboard is a junk. The walking are towards the pool have shrubs all over the walls have mildew. Kitchen doesn't work. Rooms have no microwave. One cup coffees maker. The cover on the room door fell off. Bathroom only had two towels. The AC was loud as hell couldn't even sleep! The so called balcony was a Joke!

Posted by on Apr 28, 2019

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4 out of 5
We had a good experience here. Everyone was kind & helpful. Pool was very nice. Since we were staying for a few days, the staff upgraded use to a jr suite which include a fridge & microwave. The room was quiet, clean and nice. We would stay there again.

Posted by on Apr 22, 2019

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2 out of 5
I will start by saying the lobby area and the pool are were great. The room, we had two, which reeked of nicotine. I wish I was exaggerating. I had my doctor call in my asthma pump at the nearby CVS. Cafe, closed. First floor ice maker, didn't work. Tub and bathroom was rusted. Front desk, some much friendlier than others. We had too much going on to pick up an go to another hotel, otherwise, we would have. First night, fire alarm goes off in the middle of the night. We thought it was from the pot smoking you can smell in the hallway. On the second night, the alarm from our room when off in the middle of the night. Apparently we heard and then saw a constant drip coming down from the alarm that caused the alarm to go off. The personnel came in and disconnected the alarm. Very very disappointed with this hotel and it looked so hopeful.

Posted by on Apr 21, 2019

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1 out of 5
The only thing looked good was the pool area which was nice

Posted by , from Nassau, Bahamas on Apr 21, 2019

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3 out of 5
rolls Royce parked outside this neiborhood ,,,,dump

Posted by on Apr 19, 2019

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1 out of 5
I booked a Room with a King Size Bed with a Late arrival & when I got there late that night they had given my Room (King Size Bed) away & put me in a Room with (Double Beds; Room #504) which didn’t have “NO MICROWAVE; NO REFRIGERATOR!!!! The next day I had to speak with the Mgr. to get my Room with (King Size Bed) this Room was half cleaned (NO: Wash Cloths; Face Towels, or Bath Towels; NO: Trash Cans; NO Extra Roll of Toliet Tissue) when I spoke with the Front Desk about these things it took at least two-three 2-3 requests from me before my complaints were taken care of!!!! Also: Ants were all over the Desk & the Wall behind the Desk in this King Size Bed Room; Room #513!!!!

Posted by on Apr 15, 2019

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1 out of 5
The property was filthy bedboard was all ripped up and feels with mold took staff two hours just to get my towels. Horrible experience the pictures on the website did not match what the building looks like I think a motel would’ve been betterment The property was filthy bedboard was all ripped up and feels with mold took staff two hours just to get my towels. Horrible experience the pictures on the website did not match what the building looks like I think a motel would’ve been better

Posted by on Apr 8, 2019

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1 out of 5
Only one elevator always worked, Smell of marijuana down the hallway always. No amenities in the room such as washcloths and towels plastic cups if you wanted any of those things you had asked for them. This motel felt like you couldn’t be on vacation and sleep in because if you do not disturb signs on your door that means they’re not gonna come into your room even though you take the sign off in the morning before you go out for the day. I was told no we don’t really clean your room until you check out. Don’t Don’t walk barefoot because boy do your feet get nice and brown and dark from the filthy carpet has not been vacuumed in who knows how long, Everything dusty, Nothing was sanitary or felt clean !!

Posted by on Apr 7, 2019

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4 out of 5
This hotel could be much better with some refinishing and up grades. It is generally appealing

Posted by on Apr 2, 2019

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5 out of 5

Posted by on Mar 30, 2019

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Property Features

Sawgrass Grand offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. A 24-hour business center and meeting rooms are available. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Sawgrass Grand. This 3.5-star Sunrise hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless

Room Amenities

Sawgrass Grand offers 289 accommodations with safes and designer toiletries. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.

Pet Policy

  • Weight limit: 20 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche.

Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 19.21 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 17.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 17 per night (rates may vary)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Sawgrass Mills
  • Holiday Inn Hotel Sawgrass Mills Sunrise
  • Holiday Inn Sawgrass Mills
  • Holiday Inn Sawgrass Mills Sunrise
  • Sawgrass Grand Hotel Sunrise
  • Sawgrass Grand Hotel
  • Sawgrass Grand Sunrise
  • Sawgrass Grand Hotel Sports Complex Sunrise
  • Holiday Inn Sunrise
  • Sunrise Holiday Inn
  • Sawgrass Grand Hotel Sports Complex
  • Sawgrass Grand Sports Complex Sunrise
  • Sawgrass Grand Sports Complex
  • Sawgrass Grand Hotel Sports Complex Sunrise
  • Sawgrass Grand Sports Complex
  • Hotel Sawgrass Grand Hotel and Suites Sports Complex Sunrise
  • Sunrise Sawgrass Grand Hotel and Suites Sports Complex Hotel
  • Sawgrass Grand
  • Sawgrass Grand Hotel Suites Sports Complex
  • Sawgrass Grand Hotel Sports Complex
  • Sawgrass Grand Sports Complex Sunrise
  • Hotel Sawgrass Grand Hotel and Suites Sports Complex
  • Sawgrass Grand Hotel and Suites Sports Complex Sunrise
  • Holiday Inn Hotel Suites Sawgrass Mills
  • Sawgrass Grand Hotel
  • Sawgrass Grand Sunrise
  • Sawgrass Grand Hotel Sunrise

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.