My two boys & I stayed 5 nights at Royal Solaris. We loved our stay there. Our room was clean with breathtaking view of the sea and beach below. The hotel staff are friendly wirh greeting smiles. There are variety of great food from fast food to fine dining. Security are tight. Observed lifeguard on sight and staff monitoring patrons and automobiles entering the hotel. The only concern we have is the remodeling of the hotel in which debris could have fallen on visitors below. Overall, we are happy with our stay. We are looking forward to stay at Royal Solaris on our next vacation to Cancun.
Comment from Hotel Management
Aug 15, 2017 by Hoteles Solaris de México, Hotel Management
Your comments are greatly appreciated, thank you so much for choosing us. We work very hard to achieve high levels of satisfaction in our guests and it results rewarding to read positive feedback as result from our efforts. Thank you!
Please accept our apologies for all the inconveniences you experienced due to the construction work, it is part of our commitment to always go forward and upgrade our facilities, we are sorry for this, but we are taking all the precautions necessary to avoid any accidents that may happen.
Please come back soon, we will be waiting for you!