Back 10 years later, and still love it!
Posted Jul 2, 2017
10 Years ago, we visited the GR Solaris and had an amazing time. It has been a goal to get back there, and we finally did. 3 other couples joined us on our journey back. We had a great week! The hotel still looks very nice, and was very clean. There was always someone working, keeping things nice both day and night. There was a problem with the elevators during the week, but that wasn't anything that would ruin this trip. The Staff showed us where the their elevator was, so we were free to use that. The food was good, and there was always a good variety of options. The drinks were good too, but would definitely recommend bringing a travel cup, for both portions and keeping your drink cold. Its crazy how fast a drink will melt in that heat. The only complaint I have, that I also remember from the last time we stayed is the beds are quite hard. Now in their defense, our friends bed was very nice, so guessing we had an older mattress. The entertainment Staff was very friendly and a lot of fun. We had a blast everyday at the pool! The evening shows were very good too. Anyway, we still love this resort, and are already planning on when we can return.
Comment from Hotel Management
Jul 6, 2017 by Social Media Manager, Hotel Management
First of all, we really apreciate the opportunity of having been your host in Cancun again since your first time 10 years ago.
Also we are grateful for your time by sharing your experience on Expedia.
Regarding the mattress inconvenience please try to consider that it depends on the different preference each person has; however, we offer a pillow top to every guest who feels uncomfortable with the bed. We apologize for not informing you about this amenity.
On the other hand, please accept our humble appologies regarding the elevators inconvenience.
By last, We look forward to welcome you back soon for another amazing vacation full of #SolarisPassion!
Regards from Cancun
Hoteles Solaris de México,