nice area, old condo
Posted Sep 12, 2017 on Hotels
Pro – go to Expedia presentation the first day – NO hard sell, just lots of good information about the island. Clean pools, well maintained grounds, easy walk to food, groceries and activities. Beautiful views of the ocean. We got there at noon and they let us change our clothes and park so we could grab lunch while waiting for our room.
Con – old, worn out condo. About a half cup of rice with some red powder in kitchen drawer. Had to call maintenance twice to get air conditioner to run. Washing machine agitator broke, ended up rinsing clothes in sink. 2 sofa cushions were torn and needed repair. Spent 15 minutes trying to print boarding pass only to be told by staff that they can’t print Alaska Air – not sure why this wasn’t noted on the PC so I didn’t waste my time.
Comment from Hotel Management
Sep 15, 2017
Aloha Linda, and thank you for your review. We are so glad you appreciated our clean and enjoyable pool, amenities and grounds, and that our location was ideal for you as well! We do apologize for the in-room amenities that needed attention, and will share your feedback with our management so that we may address and improve these features for the benefit of your next vacation stay with us. We hope to have the pleasure of welcoming you again. Mahalo.