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4.3 out of 5

"The Holiday Inn was centrally located. The room was nice and on a quiet floor. The toilet had a problem and kept running. I reported it. It still was ... " More

By a verified traveler on Tue 01 Aug 2023

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Hotel Description

Family-friendly stay near K11 Art Mall

Tsim Sha Tsui stay

You'll be steps from K11 Art Mall and within a 10-minute walk of Harbour City with a stay at this Tsim Sha Tsui hotel. Avenue of Stars and Tsim Sha Tsui Star Ferry Pier are also within half a mile (1 km).

Multiple dining options

This hotel features 3 restaurants, an outdoor pool, and a gym. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$90* Per night/room Apr 1 - Apr 2

Premium Room, 1 King Bed, Business Lounge Access (Lounge Access, High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Upgraded)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 3 Bedrooms (Top Floor)

Bed Count 3 King Beds Maximum Occupancy 8 Max

Premium Room, Multiple Beds (3 Double Beds)

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Holiday Inn Golden Mile, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Golden Mile, an IHG Hotel

Everyone (2) Couples (1)
5 out of 5

Posted by on Oct 15, 2023

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Comment from Hotel Management

Nov 4, 2023 by Carlos Souza General Manager

Thank you so very much for awarding us with the perfect score. We are thrilled to see you that you have enjoyed your stay with us! We look forward to hosting you again in the future! Hope to see you very soon!Warmest Regards,Carlos SouzaGeneral Manager

5 out of 5
The Holiday Inn was centrally located. The room was nice and on a quiet floor. The toilet had a problem and kept running. I reported it. It still was not fixed. The water would fill up, stop, and run out slowly and continually kept running. The fast fill needed to be replaced ( I am a Plummer) but he did not agree with me. disappointed the pool was closed.

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 2, 2023 by Carlos Souza General Manager

Thank you for taking the time to provide feedback about your recent stay at our Holiday Inn. We are pleased to hear that you enjoyed the central location of our hotel and that you appreciated the quiet floor where your room was located.However, we apologize for the issue with the toilet in your room. Our maintenance team strives to ensure that all room amenities are in good working condition before and during your stay. We are disappointed to hear that the issue was not resolved even after you reported it, and we will take the necessary measures to ensure that the problem with the plumbing system is fully resolved.We are sad to hear that the pool was closed during your stay. Please note that the safety and well-being of our guests is our top priority, and we have taken necessary measures to close public spaces, including the pool, to ensure that our hotel complies with safety regulations and offers a safe environment to our guests and staff.Once again, thank you for sharing your feedback, and we hope you'll choose to stay with us again in the future, so we can provide you with an even better Holiday Inn experience.Best regards,Carlos SouzaGeneral Manager

3 out of 5
Door person broke my suit case handle when he brought my bags to the room. I had to carry my bag for the rest of my trip

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by Gerhard Aicher, General Manager

Thank you for taking the time to post your review and feedback here, and I was sorry to hear about the incident you mention – I appreciate the inconvenience and frustration caused. I do hope that this did not spoil the overall enjoyment of your time in the city, and that it won't deter you from returning to us the next time you are in Hong Kong. Warmest regards from us all here at the Holiday Inn Golden Mile.

About the Holiday Inn Golden Mile, an IHG Hotel

Location 50 Nathan Road Tsim Sha Tsui, Kowloon,

Renovations + Closures

The following facilities or services will be unavailable from January 1 2024 to March 31 2024 (dates subject to change):

  • Swimming pool

Property Features

Holiday Inn Golden Mile, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10097 square feet (938 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Golden Mile, an IHG Hotel. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Kowloon hotel.

  • 622 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Meeting rooms
  • 10097 sq ft of conference space
  • 938 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Hong Kong East Tsim Sha Tsui Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Golden Mile, an IHG Hotel offers 622 accommodations with safes and complimentary newspapers. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels and pay movies. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Bistro on the Mile - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Osteria Ristorante Italia - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Loong Yuen Cantonese Rest - This restaurant specializes in dim sum and serves lunch and dinner. Open daily.

Hari's Bar - This bar serves light fare only. Happy hour is offered. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Golden Mile, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 495.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 327.8 per person
  • Airport shuttle fee: HKD 130.00 per person (one-way)
  • Airport shuttle fee per child: HKD 130.00 (one-way)
  • Valet parking fee: HKD 2880 per night
  • Rollaway bed fee: HKD 495.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Mile Holiday Inn
  • Holiday Inn Golden Mile
  • Holiday Inn Golden Mile Hotel
  • Holiday Inn Golden Mile Hotel Kowloon
  • Holiday Inn Golden Mile Kowloon

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.