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Courtyard by Marriott High Point

3-star property
1000 Mall Loop, High Point, NC 1-855-201-7819
4.4 out of 5
Excellent!
See all 19 travelocity Reviews

"Staff was very friendly! " More

By a verified traveler on Fri 26 Jan 2024

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Hotel Description

3-star hotel near High Point University

In suburbs

Within a 10-minute walk of the hotel, you'll find Farlow-Kennedy Center and Oak Hollow Mall. Oak Hollow Lake and High Point Museum are also within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a coffee shop, and a garden are also on offer.

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room May 19 - May 20

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott High Point ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott High Point

Everyone (7) Couples (1) Family (4)
4 out of 5
Staff was very friendly!

Posted by on Jan 26, 2024

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1 out of 5
Booked this hotel for a doctor visit next day , I actually lived 1and a half hour away so made a reservation. I needed a pool for disability exercises and there was no pool available because of construction. There was no notification while making reservations. Had to make get another room at another place. Very Very disappointed and hotel was not accommodating at ALL or apologetic at all.

Posted by on Nov 21, 2023

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Comment from Hotel Management

Nov 21, 2023 by Daniel

We are sorry to hear that you did not enjoy your experience with us!! hopefully we can fulfill you needs next time!!

5 out of 5
Beautiful hotel. Very clean. Excellent front-desk service and limited but great food and drink options at bistro. Wish the mall across the street was still open. Makes the hotel feel like it’s in a sketchy area when it’s not… great shopping areas nearby though! Would stay again.

Posted by , from East Boston on Mar 17, 2023

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Comment from Hotel Management

Apr 24, 2023 by Daniel

Hello Ruby,Thank you for staying with us! We are glad you had a nice time and we hope to see you again soon.

5 out of 5
Wet comfortable bed and nice rooms. They are renovating so there is no pool or spa available and no complementary breakfast. The staff is very nice and accommodating and the location is perfect!

Posted by on Apr 7, 2022

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4 out of 5
Service was great. Vacant mall across the street.

Posted by on Mar 15, 2022

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5 out of 5

Posted by on Aug 21, 2021

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5 out of 5
I like the proximity to HPU & to the local Target. I also like the Bistro (great food) w/in and the many sitting areas. I do not like the appearance of the deserted mall just outside the property.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 28, 2021 by Courtyard by Marriott-Front Desk

Hi, thank you for your stay and we are glad our location was convenient for you.

5 out of 5
Very nice place! Staff were great at the bistro both morning and evening. Front desk called to see that all was well. Food was good.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Amoy

Thank you for your feedback. We are thrilled that you had a great time with us. We hope to see you again soon.

5 out of 5
The rooms were up to date and nicely furnished. The courtyard space outside was very nice.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 26, 2019 by Ken

Thank for sharing your feedback....it will definitely be shared with the Team.

5 out of 5
The hotel staff that checked us in- he was excellent and way above average. Needs a raise!! And the bistro staff on the morning of the 18th was exceptional as well!!

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 22, 2019 by Ken

I will be certain to share your positive feedback with All. Thank you so much for posting. Best regards, Ken Lile

About the Courtyard by Marriott High Point

Location 1000 Mall Loop, High Point, NC 27262

Renovations + Closures

The property will be renovating from April 10 2024 to May 1 2024 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. Courtyard by Marriott High Point also features a fitness center, a garden, and coffee/tea in a common area. Free self parking is available. This 3-star High Point hotel is smoke free.

  • 107 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: High Point Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott High Point offers 107 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests can enjoy continental breakfast for a fee.

Courtyard by Marriott High Point has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard High Point
  • Courtyard Marriott High Point
  • Courtyard Marriott Hotel High Point
  • High Point Courtyard Marriott
  • High Point Marriott
  • Marriott Courtyard High Point
  • Marriott High Point
  • Courtyard By Marriott High Point Hotel High Point
  • Courtyard Marriott High Point Hotel
  • High Point Courtyard
  • Courtyard by Marriott High Point Hotel
  • Courtyard by Marriott High Point High Point
  • Courtyard by Marriott High Point Hotel High Point

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.