It is right next to the underground station of tower hill so is very convenient and also right next to tower bridge and the tower of London..we arrived later in the evening so could check in and still enjoy a walk over tower bridge at night. The consiere, George, was so helpful to book our train flights.
We had wonderful customer service. The staff was fabulous. We arrived from the states extremely tired and they let us check in over an hour early so we could rest. Any issues that we had were taken care of quickly and efficiently. Thank you County Hall Staff!!
It’s a nice hotel in a nice location the first room was very small with a wall outside the window like being in a basement. I upgraded to a larger room at a cost of $700 however for the price I would’ve expected clean carpeting other than that I was satisfied
The doorman was wonderfully helpful. Super friendly and personable. The concierge Tim was very helpful with tickets and suggestions. Our main girl that cleaned our room was great on her day off someone removed the cash off our night table. The breakfast was excellent. The location is perfect you can walk to theatre, restaraunts, Trafalgar Square, Charing cross station, and Covent garden market. The hotel itself is nice and clean. The biggest drawback is the Wi-Fi. I had WiFi one night out of eight. They told me four different times there was nothing they could do. It was advertised as WiFi included. Don't count on it. I would give it 5 stars if not for the Wi-Fi problems. But in the age of connection, this needs to be addressed. Still a great place though.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.