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Courtyard New York Manhattan/Times Square West

3-star property
307 W 37th St, New York, NY 1-855-201-7819
4.6 out of 5
Wonderful!
See all 15 travelocity Reviews

"Check-in was smooth and friendly. Building is under reno, but that didn’t impact my overnight stay very much. " More

By a verified traveler on Sat 10 Feb 2024

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Hotel Description

3-star hotel near Madison Square Garden

Heart of New York

Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Broadway and 5th Avenue are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A garden, a snack bar/deli, and a picnic area are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Apr 28 - Apr 29

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard New York Manhattan/Times Square West ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard New York Manhattan/Times Square West

Everyone (5) Couples (2) Family (7)
4 out of 5
Check-in was smooth and friendly. Building is under reno, but that didn’t impact my overnight stay very much.

Posted by , from ALBANY on Feb 10, 2024

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Comment from Hotel Management

Feb 20, 2024 by Steven

Thank you for your feedback! We greatly appreciate it.Have a wonderful day!

5 out of 5
Staff were excellent! Took care of some special requests I had that made my trip there complete. Special mention to Aaron. Great concierge. Caring and kind. Front desk as well. Friendly, welcoming and friendly. Bistro and cafe staff serves us well. They were also very friendly and welcoming.

Posted by on Oct 25, 2023

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Comment from Hotel Management

Oct 25, 2023 by Angel

Thank you for your kind words about our amazing staff. We hope to see you come back to stay with us on your next visit.

5 out of 5
Me encanto la tránquilidad que ese vive en el hotel. Las atenciones son las mejores. Servicio de primera.

Posted by on Jun 27, 2023

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Comment from Hotel Management

Jun 28, 2023 by Steven

Thank you for your feedback. We greatly appreciate it! Glad you enjoyed your stay here with us.Have a great day!

4 out of 5
Staff was absolutely amazing! Room was pretty tiny but my first time in NY so maybe that’s the norm? Bathroom was a decent size but room didn’t have a mirror whereas bathroom had two. Made it a little inconvenient with two people trying to get ready in the mornings. Super close to Times Square and most touristy things to do and see were 15-20 minute walk. Subway was nearby for everything else. Area was a teeny bit sketch. Nervous walking late at night but never felt like our lives were in danger or anything. Overall, a very enjoyable stay!

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 26, 2023 by Steven

Thank you for your time and feedback. We greatly appreciate it!! We are glad you enjoyed your stay with us.Have a great day!

5 out of 5
37th street has easy access to the theater district, 5th avenue, Penn station, the High Line. Hop on a subway (2 blocks away) and you are all over New York. It was a busy place without the craziness of the Avenues.

Posted by , from Des Moines on Jun 3, 2023

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Comment from Hotel Management

Jun 4, 2023 by Steven

Thank you for your time and feedback. We greatly appreciate it!Have a great day!

5 out of 5

Posted by , from Columbus on Feb 6, 2023

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5 out of 5

Posted by on Nov 7, 2022

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Comment from Hotel Management

Mar 10, 2023 by Rosa Martinez

Thank you for your time and feedback. We greatly appreciate it! Have a great day!

5 out of 5
Location was everything. Close to the subway and the amtrak station, close to Times Square and the theater district and close to Los of shopping and dining options. Would absolutely stay here again.

Posted by on Jul 5, 2022

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Comment from Hotel Management

Jul 6, 2022 by Rosa Martinez

Dear Amy, Thank you very much for your feedback, we greatly appreciate it, Thank you for choosing the Courtyard by Marriott Times Square West. We hope to welcome you in the near future.

4 out of 5

Posted by on Apr 14, 2022

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Comment from Hotel Management

Sep 8, 2022 by Rosa Martinez

Thank you for your feedback. We are glad you enjoyed your stay with us. We will look forward to your future stays with us. Have a great day!

5 out of 5
Booked this last minute because we had to extend our trip. This hotel was about $150 cheaper than the "nice" hotel a block away that we had been in the prevous 3 nights. The Courtyard was so much nicer! I was bummed knowing I could have saved money by just booking this hotel from the start. Staff was great. Location was great. AC worked great. Skip those expensive fancy hotels if you have never been and go with Courtyard.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 27, 2022 by Geraldo

Thank you for staying with us, hope you will come back to stay with us again.

About the Courtyard New York Manhattan/Times Square West

Location 307 W 37th St, New York, NY 10018

Property Features

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 657 square feet (61 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Courtyard New York Manhattan/Times Square West. This 3-star New York hotel is smoke free.

  • 224 guestrooms or units
  • 27 levels
  • 657 sq ft of conference space
  • 61 sq m of conference space
  • Built in 2013
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Offsite parking discounted rates available

Transport

  • Train station: Penn Station (1.4 km / 0.9 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.3 km / 0.2 mi)

Room Amenities

Courtyard New York Manhattan/Times Square West offers 224 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered once per stay.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Courtyard New York Manhattan/Times Square West has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 1
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 75 per day (299 ft away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Manhattan Times Square
  • Courtyard Manhattan Times Square Hotel
  • Courtyard Manhattan Times Square Hotel New York West
  • Courtyard New York Manhattan Times Square West
  • Courtyard New York Manhattan/Times Square West Hotel
  • Courtyard Manhattan/Times Square West Hotel
  • Courtyard Manhattan/Times Square West
  • Courtyard ManhattanTimes Squa
  • Courtyard New York Manhattan/Times Square West Hotel
  • Courtyard New York Manhattan/Times Square West New York
  • Courtyard New York Manhattan/Times Square West Hotel New York

You should know

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.