Posted Jul 18, 2017 on Expedia
The place is clean, and that is, in itself, a comfort. Staff is helpful, and the breakfast is very good. The only thing I have to really complain about is finding the place at midnight, after standing in line for 2 1/2 hours at passport control. There is very little helpful information to get you to the place if you've never been there. I was very grateful to see I still had my room even as I checked in close to 12:30AM.
You can take the #423 bus from Terminal 5,OR you can go to the second floor of the parking lot, and take the parking lot pods. Please remember this if you choose to stay here. There is a train that will transport you from the other terminals to Terminal 5, and there is airport staff available to help you get to the right place. The #423 bus is free. The pods are 5 pounds each ride. I do not know how late the busses run, but the pods only run until midnight.
You can take the Heathrow Express and be in London in about 20 minutes, Paddington Station. It costs 25 pounds each way. I could never find the Heathrow Connection; you might be luckier than I was, and the Connection costs just over 10 pounds each way. Buy your ticket at the ticket kiosk. If you buy it on the train at peak hours, the cost goes up.
Comment from Hotel Management
Jul 18, 2017 by Preeti, Hotel Management
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We are delighted you found the team friendly and helpful and enjoyed the breakfast. We do hope to welcome you back to the hotel again in the future.