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" No pool. Nowhere to sit outside. Sketchy area. No hot breakfast. Room wasn’t really clean. No hairdryer in the room. " More

By a verified traveler on Sun 01 Aug 2021

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Hotel Description

Enjoy 5 beach bars at this Hawaiian Gardens hotel

Close to the beach

You'll find Hawaiian Gardens Casino and El Dorado Regional Park within 2 miles (3 km) of this hotel. Cypress College and Los Alamitos Medical Center are also within 3 miles (5 km).

Free perks

The hotel's gym, spa tub, and 5 beach bars are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$113* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress

Everyone (9) Couples (1) Family (4)
2 out of 5
The hotel was fine except our room had a horribly strong scent of dog urine. The staff shared they had just shampooed the carpet. The elevator also sounded awful, like it would break any second.

Posted by on Mar 9, 2024

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Comment from Hotel Management

Mar 11, 2024 by Customer Care Team

Dear Casandra, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. We must do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team

1 out of 5
Most disgusting and dirty La Quinta Inn I’ve ever stayed in. I would never stay here again and obviously the facility is managed poorly. No tv remote in room. A white stain on tv stand. Skittles on the sticky elevator floor. Just disgusting with stains throughout the carpet in the hallway on the 3rd floor.

Posted by on May 23, 2023

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Comment from Hotel Management

May 23, 2023 by Bryan Mehta

Hey Jared, I am so sorry to hear we aren’t meeting your satisfaction standards. Our 3rd floor is heavily used pet area, we shampoo that floor every month. I apologize for any inconvenience, please address any other concerns you might have during your stay, so we can ensure you are having a comfortable stay.

5 out of 5

Posted by , from TEMECULA on Aug 21, 2022

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1 out of 5
I did not take anything of it elevator was dirty my sheets were dirty I couldn’t get any sleep because he had put some people next to me and they were up until two in the morning it was really bad stay I would not recommend it to anybody

Posted by on Jan 9, 2022

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Comment from Hotel Management

Jan 11, 2022 by Guest Experience Team

Dear Guest, Thank you for taking the time to review your stay with us. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to detail left something to be desired in this case. At La Quinta Hawaiian Gardens, we take upkeep and cleanliness very seriously, and our staff generally does a great job when it comes to maintaining our property and the area, so it is strange that this happened. Your comfort and satisfaction are of the utmost importance to us, and we have taken your observations on board for the betterment of the guest experience. We will also have your comments additionally reviewed by the concerned team and see to it that our standards of cleanliness are maintained at all times. Furthermore, we apologize for the noise issues that caused you some inconvenience, and we are sorry to hear that some of your neighboring guests were so disruptive. We do ask all guests to respect one another and keep the noise level to a minimum, but, unfortunately, not all of our guests abide by all rules. We do wish that you had made our on-site team aware of this, as they would have been happy to request the concerned guests to keep the noise down. Your comfort and satisfaction are of the utmost importance to us, and we have taken your feedback on board for the betterment of the guest experience. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area. Best Regards, Customer Care Team

3 out of 5
No pool. Nowhere to sit outside. Sketchy area. No hot breakfast. Room wasn’t really clean. No hairdryer in the room.

Posted by on Aug 1, 2021

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2 out of 5
Dirty, only gives two towels and had no others available upon request. No signs posting about cleaning policies and not many wearing masks.

Posted by , from Long Beach, CA on Aug 23, 2020

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Comment from Hotel Management

Aug 31, 2020 by Guest Experience Team

Dear Guest, We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. About the feedback on masks, you can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the health and security measures taken to ensure the safety of guest properly. Please know that this will be our top priority. We are always looking for ways to improve upon the guest experience and we hope you will return to see how we continue to grow and evolve. Best Regards, Customer Care Team

5 out of 5
Clean, quiet, and friendly. Easy to get to. Met all of my requirements.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 18, 2020 by Customer Care Team

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

3 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 30, 2019 by Customer Care Team

Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

5 out of 5
Your staff was very friendly and helpful, including all your clerks, the person(s) making breakfasts, your cleaning staff. I was very impressed.

Posted by on May 31, 2019

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Comment from Hotel Management

Jul 9, 2019 by Customer Care Team

Dear SamG, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

5 out of 5
The people that helped us check in were great! They had made a mistake with our room and they corrected it immediately.

Posted by on Jan 7, 2019

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About the La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress

Location 12441 Carson St, Hawaiian Gardens, CA 90716

Property Features

La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress offers its guests a spa tub and a fitness center. You can unwind with a drink at one of the 5 beach bars. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. The business-friendly La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free. This Hawaiian Gardens hotel is smoke free.

  • 53 guestrooms or units
  • 4 levels
  • 5 bars on the beach
  • Breakfast available (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress offers 53 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hawaiian Gardens hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Fishing nearby
  • Skydiving nearby
  • Ziplining nearby
  • Horse riding nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Hawaiian Gardens
  • Quinta Inn Hawaiian Gardens
  • Quinta Inn NE Long Beach Cypress Hawaiian Gardens
  • La Quinta Inn & Suites Hawaiian Gardens Hotel Hawaiian Gardens
  • La Quinta Inn And Suites Hawaiian Gardens
  • Quinta Inn NE Long Beach Cypress
  • Quinta NE Long Beach Cypress Hawaiian Gardens
  • Quinta Wyndham NE Long Beach/Cypress Hotel Hawaiian Gardens
  • Quinta Wyndham NE Long Beach/Cypress Hawaiian Gardens
  • La Quinta by Wyndham NE Long Beach/Cypress Hawaiian Gardens
  • Quinta Suites Hawaiian Gardens
  • La Quinta Inn Suites Hawaiian Gardens
  • Quinta Wyndham NE Long Beach/Cypress Hotel
  • Quinta Wyndham NE Long Beach/Cypress
  • Hotel La Quinta by Wyndham NE Long Beach/Cypress
  • La Quinta Inn Suites NE Long Beach / Cypress
  • La Quinta Inn Suites Hawaiian Gardens
  • La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress Hotel
  • La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress Hotel
  • La Quinta by Wyndham NE Long Beach/Cypress
  • La Quinta Inn Suites NE Long Beach / Cypress

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.