" No pool. Nowhere to sit outside. Sketchy area. No hot breakfast. Room wasn’t really clean. No hairdryer in the room. " More
Close to the beach
You'll find Hawaiian Gardens Casino and El Dorado Regional Park within 2 miles (3 km) of this hotel. Cypress College and Los Alamitos Medical Center are also within 3 miles (5 km).
Free perks
The hotel's gym, spa tub, and 5 beach bars are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.
Mar 11, 2024 by Customer Care Team
Dear Casandra, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. We must do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best Regards,Customer Care Team
May 23, 2023 by Bryan Mehta
Hey Jared, I am so sorry to hear we aren’t meeting your satisfaction standards. Our 3rd floor is heavily used pet area, we shampoo that floor every month. I apologize for any inconvenience, please address any other concerns you might have during your stay, so we can ensure you are having a comfortable stay.
Jan 11, 2022 by Guest Experience Team
Dear Guest, Thank you for taking the time to review your stay with us. Our aim is to provide a clean, comfortable, and pleasant place to stay, and we sincerely apologize that our hospitality and attention to detail left something to be desired in this case. At La Quinta Hawaiian Gardens, we take upkeep and cleanliness very seriously, and our staff generally does a great job when it comes to maintaining our property and the area, so it is strange that this happened. Your comfort and satisfaction are of the utmost importance to us, and we have taken your observations on board for the betterment of the guest experience. We will also have your comments additionally reviewed by the concerned team and see to it that our standards of cleanliness are maintained at all times. Furthermore, we apologize for the noise issues that caused you some inconvenience, and we are sorry to hear that some of your neighboring guests were so disruptive. We do ask all guests to respect one another and keep the noise level to a minimum, but, unfortunately, not all of our guests abide by all rules. We do wish that you had made our on-site team aware of this, as they would have been happy to request the concerned guests to keep the noise down. Your comfort and satisfaction are of the utmost importance to us, and we have taken your feedback on board for the betterment of the guest experience. We look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area. Best Regards, Customer Care Team
Aug 31, 2020 by Guest Experience Team
Dear Guest, We are sorry to hear that many aspects of your stay made it very unsatisfactory for you. We appreciate calling our attention to these matters - we will review each of your points and we will make sure these do not happen again. Guest satisfaction for us is highly rewarding, thus we value every feedback we get as it makes us improve better. About the feedback on masks, you can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the health and security measures taken to ensure the safety of guest properly. Please know that this will be our top priority. We are always looking for ways to improve upon the guest experience and we hope you will return to see how we continue to grow and evolve. Best Regards, Customer Care Team
Jan 18, 2020 by Customer Care Team
Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!
Aug 30, 2019 by Customer Care Team
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.
Jul 9, 2019 by Customer Care Team
Dear SamG, It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.
La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress offers its guests a spa tub and a fitness center. You can unwind with a drink at one of the 5 beach bars. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. The business-friendly La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free. This Hawaiian Gardens hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
La Quinta Inn & Suites by Wyndham NE Long Beach/Cypress offers 53 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hawaiian Gardens hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM.
Recreational amenities at the hotel include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.