Posted Nov 29, 2015
The rooms are more utilitarian than tropical paradise. The first room we were assigned was a "pool view", the way the room was situated, we had a better view of the lobby/restaurant roof and the tower across from us. The walls and ceilings had cobwebs and dirt engrained in the wallpaper. As mentioned, our room was situated over the restaurant, which ended up being noisy at 6am, which wasn't even the problem having lived in Manhattan for a few years. The final nail for that room after two nights, was a smoker who thought it was acceptable to smoke on his balcony at all hours. We had only two alternatives - either wait around and call security to try and catch the smoker or move to a different room. We moved one floor higher in a different tower and with a view that actually included the pool. The room was identical to the first, only, if possible, dirtier. We found a half-eaten brownie under the chair and the rug was stained in several spots, lastly the room came with coffee and a refrigerator along with small white and black bugs for us to kill daily.