Ratings based on 2,003 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by A traveler

Great Location!

Posted Sep 18, 2016
Pros: Great location!
Location: Great restaurants, splashers and Kona Brewery!
Walk out the door, you are on the beach! Luau real close!
Comment from Hotel Management
Sep 20, 2016 by Denise Kauhi, Hotel Management
We are so pleased to read that you found our hotel's location to be so beneficial for you. Many of our visitors are thrilled to find other restaurants, shopping and activities within walking distance of our hotel. We hope these pluses will encourage you to return for another visit soon. Mahalo!
4 out of 5
by A traveler from F

Posted Sep 8, 2016 on Wotif
On the beach, close to good shops and restaurants
Comment from Hotel Management
Sep 10, 2016 by Denise Kauhi, Hotel Management
Aloha, Thank you for sending us some feedback regarding your recent stay with us. We are happy to know that you enjoyed the close proximity of the beach and the dining and shopping issues. Hope to see you again. Mahalo!
4 out of 5
by A traveler from TAIWAN

Posted Sep 8, 2016 on Hotels
Comment from Hotel Management
Sep 10, 2016 by General Manager, Hotel Management
Aloha, We thank you for the 4 star rating. That is an indication to us that you enjoyed your stay at our hotel. We hope you will be back in the near future to enjoy more time in Kona. Mahalo!
4 out of 5
by A traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Aloha, Thank you for giving your hotel experience at the Courtyard King Kamehameha's Kona Beach Hotel just a high rating. We are very happy to know that you enjoyed yourself and found our hotel to be a great fit during your vacation. We hope to see you again soon! Mahalo!
5 out of 5
by A traveler from san francisco

Perfect location and professional staff

Posted Sep 4, 2016 on Expedia
This hotel combines location and convenience with comfort and attention. The staff is friendly, helpful, and accommodating. I wasn't satisfy with the room I was assigned and after a short conversation with the woman at the front desk, the supervisor came and patiently took care of my request. She gave me another room with better "partial" view of the ocean on the 6th floor. My daughter and I stayed for seven nights and had a wonderful time.!
Comment from Hotel Management
Sep 6, 2016 by Denise Kauhi, Hotel Management
Thank you for sharing some feedback regarding your recent stay with us. I was very happy to know that our Front Office Manager was able to provide you with a better ocean view room. We are always looking for opportunities to meet the expectations of our guests.
4 out of 5
by A traveler from Irvine, CA

Good location, right at beach

Posted Sep 3, 2016 on Expedia
Pros: Right at the beach and docking pier. Went snorkeling trip which left right at the pier.
Cons: I wish they install dehumidifier in the room.
Hotel is well maintained and location is really good. Right at the beach and many restaurants at a walking distance.
Comment from Hotel Management
Sep 8, 2016 by Denise Kauhi, Hotel Management
Aloha, Thank you for sharing your feedback regarding your visit with us. I apologize for humidity issue you mentioned in your comments. The A/C units in our guest rooms are equipped to handle our warm summer temperatures. Perhaps an adjustment needed to be made or the temperature turned down to make the room more comfortable for you. Please never hesitate to call us to assist you with a problem you may experience. We are here to make you stay with us a comfortable one. Mahalo!
4 out of 5
by A traveler

Posted Sep 2, 2016 on Expedia
Pros: I like the historical and art exhibits throughout the lobby areas.
Location: great location, central to downtown Kailua-Kona shopping, restaurants, and sight seeing.
The staff was helpful and courteous. We had to call to the desk for help with the A/C, but didn't have to wait too long for assistance.
Comment from Hotel Management
Sep 3, 2016 by Denise Kauhi, Hotel Management
Great to know that you're very with selecting to stay at our hotel. We hope the rest of your stay is a delightful one. If you need anything, please let the Front Desk know. Mahalo!
4 out of 5
by A traveler from Honolulu

Great location.

Posted Sep 2, 2016 on Expedia
Pool bar needs improvement. Drinks were watered down.
Comment from Hotel Management
Sep 2, 2016 by Denise Kauhi, Hotel Management
Thank you for your comments regarding your recent experience at our pool bar. I do want to assure you that we do not water down our alcoholic drinks, but perhaps with the recent heat and humidity we've been experiencing caused the ice in your drink to melt faster than normal. I will however, share your comments with our Food & Beverage Director for his review. Mahalo!
3 out of 5
by A traveler from Tokyo Japan

ダイニング

Posted Sep 2, 2016 on Expedia
Pros: ロケーション。価格(比較的安い)
Cons: 地下の通路の雰囲気が寒々しい。コンシェルジェの女性が親切ではない。
バカンス目的ではなく、商用で泊まったので、プールやビーチでは寛いでいません。 それだけに、夕食はダイニングで美味しいものをゆっくりと楽しみたいと思ったが、 調理人の腕がよくない。料理にも心がこもった、料理人のプライドや意識の入らない、 普通以下の調理法、彩り、盛り付け、味付けでがっかりしました。 宿泊代が安いので、不平はないが、ロケーションも便利、ハワイの王様のコンセプト、 と、恵まれた経営資源がありながら、ごく普通〜普通以下のグレードに留まっていることは もったいない気がしました。
Comment from Hotel Management
Sep 6, 2016 by Denise Kauhi, Hotel Management
Thank you for sharing the experience you recently had at our hotel. I am sorry that you found the food presentation to be slightly disappointing. We realize how much work and planning goes into the preparation and presentation of food in the Japanese culture. This is something we could work on to make the dining experience much more pleasurable for our guests. Thank you again for your comments.
5 out of 5
by Susan

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for the outstanding feedback regarding your recent stay at our hotel. We're happy to know that we were able to provide you with an awesome experience. Mahalo and we hope to see you again soon.