Ratings based on 1,915 Guest Reviews

Hear it directly from our travelers
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler

コナの快適な街中ホテル

Posted May 28, 2016 on Hotels
街中の快適なホテルです。歴史公園にも近く、ビール、お魚がおいしい街です。
Comment from Hotel Management
by Denise Kauhi, Hotel Management
Thank you for your favorable comments about your stay at our hotel. We are so happy to know that you had such an enjoyable time not only at our hotel, but with the many activities surrounding us. We hope you will return soon for another visit. Arigato!
5 out of 5
by A traveler from 日本

とても満足なホテルでした

Posted May 27, 2016 on Expedia
今回、パーシャルオーシャンビューに2泊しました。清掃も行き届いていてスタッフの対応も丁寧でとても快適に過ごせました。wi-fiの繋がりも良かったです。コナ空港からのアクセスも良く、ホテルにABCストアが併設されていて、周りには飲食できるところもたくさんあり、不便なく過ごせました。また利用したいと思います。
Comment from Hotel Management
May 31, 2016 by Denise Kauhi, Hotel Management
Aloha, We thank you for your favorable comments regarding your recent stay at our hotel. We are so happy that you found the hotel to your liking and that the surrounding areas provided many activities for you. Mahalo!
4 out of 5
by A traveler from 兵庫県

カイルアコナであればこのホテルが最高です

Posted May 26, 2016 on Expedia
Pros: 最高の立地と手入れのよいサービス。
Cons: シャワーをフレキシブルになれば嬉しい。
Location: 海遊び、食事、買い物、ビール工場、トロリーバスと揃っているのはここだけでしょう。
新しいホテルやリゾートホテルも良いけど、町歩きやローカルな散策、目の前のビーチでSUPやカヤックでちょっと遊んだり、いろいろなお店の味を楽しむなら利便性が最高のここですかね。レンタカーがあればどこにだって行けるけどびビールも楽しめないなんてコナに宿泊する意味も半減。でも余りここに集中してほしくない!
Comment from Hotel Management
May 31, 2016 by Denise Kauhi, Hotel Management
We are so happy to know that you had an enjoyable stay at our hotel and found so many nice activities to include yourselves in. We hope you will be back again to visit soon! Mahalo!
4 out of 5
by A traveler

Posted May 24, 2016 on Expedia
Cons: free parking or discounted half off.
Excellent except don't approve of paying for parking at hotel. $16.67 per day. Should have free parking since staying at hotel.
Comment from Hotel Management
May 28, 2016 by Denise Kauhi, Hotel Management
Aloha, Sorry for your disappointment over our parking fee. While we do charge for the secure, onsite parking, we do not charge the resort fee that many of the other hotels do, Many of the other hotels will charge their guests both fees. The resort fee is much higher than the parking rate. Our guests are usually very happy once they realize they've received such a great deal. Mahalo!
5 out of 5
by A traveler from California

Great Hotel On The Beach

Posted May 23, 2016 on Expedia
Pros: Loved everything about this hotel. location, room, staff, amenities. right in the heart of kona.
Cons: nothing to improve when everything was great. would recommend to everyone.
Location: right in the heart of kona. alot of shops to keep everyone busy and if that isn't enough the beach is right there for water fun. plenty of resteruants
Great hotel in the best location in Kona. Very clean Facility. friendly staff always there to welcome you and help you when ever needed. Beautiful location along the beach.
Comment from Hotel Management
May 24, 2016 by Denise Kauhi, Hotel Management
We are so happy to know what a great time you had in Kona and at our hotel. We hope to see you again soon! Mahalo!
4 out of 5
by A traveler

オーシャンフロント、、、

Posted May 23, 2016 on Hotels
オーシャンフロントの部屋に泊まりました。3階だったので見晴らしが悪く、オーシャンフロントの価値が少ししかありませんでした。あの景色なら、パーシャルオーシャンビューの部屋でもよかったかなぁ?と思いました。
Comment from Hotel Management
by Denise Kauhi, Hotel Management
Aloha, We apologize that you were disappointed with the view from your ocean view room. Perhaps we can move you to a higher floor on a future visit for you. We hope you will be back to visit again soon. Mahalo!
5 out of 5
by A traveler from Beaumont, CA

Great location for dining, shopping, and tours.

Posted May 23, 2016 on Expedia
Pros: Convenient location, access to the beach, gift shops.
Cons: Exercise room could be larger to accommodate more guests who want to exercise at the same time. The Iron Man competition inspires a lot of people.
Location: Abundant shopping and dining opportunities within walking distance. Beach access is nice.
Enjoyed the Luau and the snorkel tour. Also liked the beach, pool, and jacuzzi.
Comment from Hotel Management
May 23, 2016 by Denise Kauhi, Hotel Management
Aloha Mark, We are very happy to hear about your guest experience while you were here and pleased that you had such a wonderful time. We hope because of your memories made here, you will return one day for another visit. Mahalo for choosing to stay with us.
4 out of 5
by Joanne from Gold Coast

Comfortable hotel

Posted May 23, 2016 on Hotels
This was our first stop for our 12 days holiday . We were fairly happy with the room except the hotel is just a little dated but it didn't bother us. Staff were very friendly and made us feel very comfortable. Wouldn't mind staying again
Comment from Hotel Management
by Denise Kauhi, Hotel Management
Aloha, So glad to know that you had a great experience with us. We will be updating our rooms in late 2017 through 2018. We hope the enhanced décor will be pleasing to our guests. We hope you'll be back around that time to see what we've done and to hear what you think about our new look. Mahalo!
5 out of 5
by A traveler from 兵庫県

ハワイ島で一番便利なホテル

Posted May 21, 2016 on Expedia
評価を下げる要素が見つからない。強いて言えば設備が少し古くなってきているの位でしょうか?海岸やコナでの食事やツアーにも最も便利。リゾートホテルも快適だろうと思うけどかなり離れているので市街観光はレンタカーが無ければ全く無理なので選択する気にもならない。何度利用してもお気に入りです。
Comment from Hotel Management
May 23, 2016 by Denise Kauhi, Hotel Management
Arigato gozaimasu, We are pleased that you found our hotel to be so convenient and fulfilled your needs. Many guests and travelers like the location of our hotel because so many attractions, restaurants, shopping is within walking distance of us. We thank you for choosing to stay with us and we hope to see you again soon. Mahalo!
4 out of 5
by A traveler from san francisco

Great hotel for a relaxing vacation

Posted May 20, 2016 on Expedia
Pros: Comfort, location, large yet very quiet
Location: Beach, boardwalk, shops and restaurants
Excellent location for beach, restaurants and shops. Comfortable spacious rooms (ocean side is especially quiet). The hotel staff is most friendly and helpful. Large lobby exhibiting many artifacts related to local history. Great breakfast buffet
Comment from Hotel Management
May 23, 2016 by Denise Kauhi, Hotel Management
Thank you for choosing to stay with us during your vacation. We are so pleased to know that the location our hotel provided you with many options for dining, shopping and activities to choose from. We are delighted to know that our associates were there to attend to your needs and made your stay so pleasant. We hope you will return again soon! Mahalo!