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5.0 out of 5

"Great location and friendly staff " More

By a verified traveler on Sun 01 Jan 2023

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Hotel Description

Luxury hotel near Central Park

City center stay

Within a 15-minute walk of this Manhattan hotel, you'll find Central Park and Broadway. Rockefeller Center and Times Square are also within 2 miles (3 km).

Renovated in 2021

This luxury hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a garden, and a lobby fireplace are also on offer.

Room, 1 King Bed (Park Lane)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$376* Per night/room Mar 31 - Apr 1

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, Accessible, Park View (with Tub Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Lane New York ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Park Lane New York

Everyone (8)
5 out of 5

Posted by , from Grapevine on Mar 16, 2024

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Comment from Hotel Management

Mar 18, 2024 by General Manager

Hello Jennifer,We are very pleased to hear that you had a wonderful stay at Park Lane Hotel New York. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!Warm RegardsRobert Macneil

5 out of 5

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 28, 2023 by General Manager

Hello Chungha, thank you for sharing!At Park Lane Hotel New York, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.Warm RegardsRobert Macneil

5 out of 5

Posted by on May 29, 2023

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Comment from Hotel Management

Jun 19, 2023 by General Manager

Thank you for the great rating, Diane!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Park Lane Hotel New York! We hope you plan on staying with us again soon!We're looking forward to your next visit!Warm RegardsRobert Macneil

5 out of 5

Posted by on May 19, 2023

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Comment from Hotel Management

Jun 18, 2023 by General Manager

Thank you for the excellent rating, Mark!Our goal is to go above and beyond to ensure our guests have a memorable experience at Park Lane Hotel New York! We look forward to hosting you again soon.Warm RegardsRobert Macneil

5 out of 5

Posted by , from ALPHARETTA on May 15, 2023

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Comment from Hotel Management

Jun 18, 2023 by General Manager

Thank you for the excellent rating, Macy!Our goal is to go above and beyond to ensure our guests have a memorable experience at Park Lane Hotel New York! We look forward to hosting you again soon.Warm RegardsRobert Macneil

5 out of 5
Great location and friendly staff

Posted by , from GLENVIEW on Jan 1, 2023

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5 out of 5
Location, friendly staff, small but nicely appointed room.

Posted by , from GLENVIEW on Dec 31, 2022

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5 out of 5

Posted by , from COLUMBUS on Feb 28, 2022

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Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021. This New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 1971
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.9 km / 1.2 mi)
  • Metro station: 5 Av.-59 St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Lane New York offers 610 air-conditioned accommodations with safes and complimentary weekday newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.

Rose Lane Grab & Go - This café specializes in American cuisine and serves breakfast only.

Park Lane Cafe' - This cocktail bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–50 for adults, and USD 10–50 for children
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lane
  • Hotel Park Lane
  • Lane Hotel
  • Lane Park Hotel
  • Park Lane Hotel
  • Helmsley Park Hotel
  • The Helmsley Park Lane Hotel New York City
  • Park Lane Hotel New York
  • Park Lane New York
  • Park Lane
  • Park Lane Hotel
  • Park Lane New York Hotel
  • Park Lane New York New York
  • Park Lane New York Hotel New York

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.