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 Hanoi • 1 Room
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Somerset West Lake Hanoi

4-star property
No 254d Thuy Khue Road, Hanoi, 1-855-201-7819

Points Of Interest

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Hotel Description

Family-friendly 4-star aparthotel near Dong Xuan Market

Tay Ho stay

With a stay at this Tay Ho aparthotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Hanoi Botanical Garden. Embassy of Japan and Van Phuc Diplomatic Corps are also within 2 miles (3 km).

Family-friendly fun

This aparthotel features an outdoor pool, a gym, and a restaurant. There's fun for all ages with a children's club and a children's pool, and babysitting is an added bonus. Guests will appreciate perks like free WiFi and a free area shuttle.

Free Internet, kitchenettes

The 90 apartments feature free WiFi and free wired Internet, LCD TVs with cable channels, and kitchenettes with refrigerators, stovetops, and microwaves. Other amenities include washers/dryers, sitting areas, and room service.

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
$50* Per night/room Apr 21 - Apr 22

Deluxe Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

About the Somerset West Lake Hanoi

Location No 254d Thuy Khue Road, Hanoi, 10000

Property Features

There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. West Lake 254D Hotel & Residence offers its guests a children's pool, an outdoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly West Lake 254D Hotel & Residence. For a fee, parking is available. This 4-star Hanoi aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Hanoi Long Bien Station (3.7 km / 2.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

West Lake 254D Hotel & Residence offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Wardrobe or closet

Food & Drink

West Lake 254D Hotel & Residence has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

West Lake 254D Hotel & Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at West Lake 254D Hotel & Residence

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

  • One child stays free
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Somerset Aparthotel Hanoi West Lake
  • Somerset Hanoi West Lake
  • Somerset West Lake Hanoi
  • Somerset West Lake Hotel Hanoi
  • Somerset West Lake Hanoi Aparthotel
  • Somerset West Hanoi
  • West Lake 254d & Hanoi
  • Somerset West Lake Hanoi
  • West Lake 254D Hotel & Residence Hanoi
  • West Lake 254D Hotel & Residence Aparthotel
  • West Lake 254D Hotel & Residence Aparthotel Hanoi

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.