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Pan Pacific Hanoi

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
759 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tran Quoc Pagoda
    5 min walk
  • Popular Location
    Hanoi Botanical Garden
    16 min walk
  • Popular Location
    Ba Dinh Square
    4 min drive
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    20 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-15. Try updating your dates to see prices for your trip.

    About this area

    Hanoi

    Located on a lake, Pan Pacific Hanoi is in Hanoi's Ba Dinh neighborhood, an area with good shopping. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Traveling with kids? Consider Train Street and Ho Tay Water Park.

    What's nearby

    • Popular Location
      Tran Quoc Pagoda - 5 min walk
    • Popular Location
      Hanoi Botanical Garden - 16 min walk
    • Popular Location
      Dong Xuan Market - 2 min drive
    • Popular Location
      Ba Dinh Square - 4 min drive
    • Popular Location
      Ho Chi Minh Mausoleum - 4 min drive

    Getting around

    • Hanoi Long Bien Station - 2 min drive
    • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

    Restaurants

    • Pacifica – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
    • Ming – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
    • Song Hong Bar – Lobby lounge offering international cuisine. Serves lunch and light fare daily.
    • Summit Lounge – Rooftop bar offering international cuisine. Open daily.

    About this property

    Pan Pacific Hanoi

    Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café. All 273 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • Free valet parking
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 for adults and USD 10 for children
    • 2 restaurants and 1 coffee shop/café
    • 2 bars/lounges
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • Full-service spa
    • Indoor pool
    • Shopping

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Indoor pool
    • Laundry facilities
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli
    • Soundproofed rooms
    • Supervised childcare/activities (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Chinese
    • English
    • French
    • Japanese
    • Korean
    • Vietnamese

    Business services

    • 6 meeting rooms
    • Conference center (13143 square feet of space)

    Outdoors

    • BBQ grill(s)
    • Rooftop terrace

    Spa

    • 5 treatment rooms
    • Body treatments
    • Facials
    • Massages
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Spa tub

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Free newspapers
    • Phone
    • Safe
    • Slippers
    • Soundproofing
    • Turndown service

    Nearby things to do

    Where to eat

    4.4

    Excellent

    5 - Excellent
    409
    4 - Good
    262
    3 - Okay
    60
    2 - Mediocre
    20
    1 - Poor
    8
    4.5
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location was a short walk from the Old Quarter. Very helpful staff. We enjoyed our stay.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great visit to Hanoi thanks to Pan Pacific

    Great stay at a great hotel

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was excellent and the view was amazing. We were not there long enough to enjoy the amenities due to a flight cancelation but we would like the stay there next time traveling.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay

    Overall was very nice. It’s just not walkable. Not much around the hotel

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

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