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Hanoi Royal Palace Hotel 2

Star Rating
4 out of 5

Information

Reviews

4.4 / 5Excellent
3,013 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    St. Joseph's Cathedral
    6 min walk
  • Popular Location
    Hoa Lo Prison Museum
    7 min walk
  • Popular Location
    Hoan Kiem Lake
    16 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose your room

Book online or call:

1-855-214-3079
  • Superior Double or Twin Room (Window)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed OR 2 Large Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    59% off
    Price was $145Price is now $59
    per night
    We have 8 left
    It only takes 2 minutes
  • Deluxe Double Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    59% off
    Price was $145Price is now $59
    per night
    It only takes 2 minutes
  • Premium Suite Large Balcony City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    60% off
    Price was $173Price is now $70
    per night
    It only takes 2 minutes
  • Family Room with Large Window

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    60% off
    Price was $183Price is now $74
    per night
    We have 6 left
    It only takes 2 minutes
  • Royal Panorama Suite City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    60% off
    Price was $260Price is now $105
    per night
    It only takes 2 minutes
  • Family Suite, 1 Double and 2 Single Beds, City View

    Room Amenities

    • City view
    • Sleeps 5
    • 1 Queen Bed and 2 Large Twin Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    60% off
    Price was $260Price is now $105
    per night
    It only takes 2 minutes
  • Royal Suite, City View (2 Double and 1 Single Bed)

    Room Amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds and 1 Large Twin Bed
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    60% off
    Price was $265Price is now $107
    per night
    It only takes 2 minutes
  • Premier Royal Suite City View

    Room Amenities

    • City view
    • Sleeps 6
    • 3 Queen Beds
    More details
    Cancellation policy for this rate plan:
    Free cancellation
    Before Fri, Nov 15
    Amenities for this rate plan:
    • Free WiFi
    • Breakfast included
    60% off
    Price was $289Price is now $117
    per night
    We have 8 left
    It only takes 2 minutes

About this area

Hanoi

Located on a lake, Hanoi Royal Palace Hotel 2 is in Hanoi's Hoan Kiem neighborhood, an area with good airport proximity. Hanoi Old City Gate and Temple of Literature are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    St. Joseph's Cathedral - 6 min walk
  • Popular Location
    Hoa Lo Prison Museum - 7 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 9 min walk
  • Popular Location
    Ngoc Son Temple - 11 min walk
  • Popular Location
    Hoan Kiem Lake - 16 min walk

Getting around

  • Hanoi Railway Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Royal – Restaurant offering Vietnamese cuisine. Serves breakfast and lunch daily.

About this property

Hanoi Royal Palace Hotel 2

This hotel features a restaurant, a fitness center, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, 24-hour room service, and concierge services are onsite. All 45 rooms feature comforts like memory foam beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pets

  • No pets or service animals allowed

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 24-hour room service

Things to do

  • Fitness center
  • Karaoke
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Vietnamese

Business services

  • 24-hour business center

Outdoors

  • Terrace

Spa

  • Massages

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

  • Royal – Restaurant offering Vietnamese cuisine. Serves breakfast and lunch daily.
4.4

Excellent

5 - Excellent
2,082
4 - Good
410
3 - Okay
268
2 - Mediocre
151
1 - Poor
102
4.5
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.3
Property condition

2/5

The property itself is clean - no issues. However, management and staff are disorganized. They're also very aggressive in selling tour packages and providing recommendations; which were not as advertised.

Stayed 3 nights in Nov 2019

5/5 Excellent

Max and the whole entire staff were very helpful and extremely friendly. Max helped us book our trip to Ha Long Bay and all his recommendations were amazing. I really recommend this place to everyone.

Stayed 3 nights in Nov 2019

4/5 Good

Located at the Old Quarter and so close to all shopping and restaurants.

Stayed 5 nights in Oct 2019

5/5 Excellent

The manager, Mr. Max did an excellent job by doing extra mile to ensure the our stay here in Hanoi is perfect.

Stayed 3 nights in Nov 2019

5/5 Excellent

Great location in the heart of Old Town. Breakfasts were good. I had a great room with a view of the city. The staff are excellent from the breakfast makers to the housecleaning crew and front office. The friendly nature of the staff make this a gem of a hotel. On the front desk Max and Tommy were truly a great help making all kinds of arrangements for me. Highly recommend. Will return next time I am in Hanoi.

Stayed 8 nights in Nov 2019

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