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In historical district
A stay at this Xihu hotel places you within half a mile (1 km) of West Lake and 2 miles (3 km) of Broken Bridge. Yui Fei Temple and Solitary Hill are also within half a mile (1 km).
Multiple dining options
This luxury hotel includes 2 restaurants, an indoor pool, and an outdoor tennis court. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.
Free Internet, flat-screen TVs
The 212 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include minibars and coffee/tea makers.
As a guest of Shangri-La Hotel Hangzhou, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Shangri-La Hotel Hangzhou. A roundtrip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free. This 4.5-star Hangzhou hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Shangri-La Hotel Hangzhou offers 212 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily.
Shangri-La Hotel Hangzhou has 2 restaurants on site.
24-hour room service is available.
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
This property's East Wing will be undergoing renovations from January 10-December 31, 2019 (completion date subject to change). For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.