- Check-in time starts at 11:30 AM
- Check-in time ends at noon
- Minimum check-in age is: 15
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This cruise ship's itinerary includes the following: Arrive at Halong International Port by noon for embarkation. During lunch, cruise to South East Halong Bay, passing by Limestone Karts landscapes, Oan Lagoon, and Teapot and Monster Head islets toward Vung Vieng fishing village. Return to the boat for swimming, followed by a cooking class, dinner and evening activities aboard the ship. Day 2: After Tai Chi on the sundeck and a light breakfast, head to Surprise Cave for Halong Bay views from a 100-stair climb. After check-out, buffet brunch is served as the ship returns to Halong International Port by noon. Shuttle bus services transport guests to Hanoi by 4:30 PM.
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 3.5 hours away by car. A roundtrip daily transfer by van from Hanoi to Ha Long departs at 8 AM, for a fee of USD 40 per passenger; private car transfers are available for USD 144-175 per guest. Following the cruise, a van will transport guests back to Hanoi.
Signature Halong Cruise offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children ages 5-12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); 2 children ages 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children ages 13 and older must occupy a separate cabin and are charged the full cabin rate.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
- One child stays free
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Security system
- Staff does not wear personal protective equipment
- Debit cards not accepted
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Children stay free - maximum age 4
- Social distancing measures are not in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Children stay free
- Service animals not allowed
- Individually-wrapped food options are not available
- No gap period between guest stays
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 90 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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