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"Don't expect much, ok for the weekend. beach access has pool area and lounge chairs. The beach is private small and not very clean. Rate 4 out of 10. " More

By a verified traveler on Fri 23 Sep 2016

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Hotel Description

3.5-star beach hotel near Marina San Carlos, connected to a shopping center

Oceanside stay

Within a 15-minute walk of the hotel, you'll find Marina San Carlos and Islands and Protected Areas of the Gulf of California. San Carlos Golf Course and Cerro Tetakawi are also within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 outdoor pools, and a restaurant. Bring the family and enjoy the children's pool, playground, and kid-friendly dining. Enjoy the gym and perks like free self parking and free WiFi.

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$101* Per night/room Apr 8 - Apr 9

Superior Suite, Sea View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Terra Junior

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marinaterra Hotel & Spa ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Marinaterra Hotel & Spa

Everyone (2)
2 out of 5

Nice hotel, no internet.

This was intended to be a working vacation, we picked this hotel because it is the largest hotel in he area and had wifi in the rooms (essential for the work part of the vacation). When we arrived we found the wifi did not work, hadn't been working and wouldn't be working for a few months. The woman at the front desk was extremely rude and the I think we did good to get our room number from her. Fortunately we returned after another clerk came to the front desk, he managed to move us to another room with internet access, albeit very slow. Overall, a nice hotel, well situated but older. Staff can be outstanding or terrible. But absolutely no internet.

Posted by , from Tijuana on Nov 25, 2017

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Comment from Hotel Management

Dec 21, 2017 by Manager

Dear guest, we want to thank you for your comments, and we're extremely sorry to hear about your experience. We want to tell you that we take customer feedback very seriously and let you know that the issue has been resolve. Your feedback help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

3 out of 5

Old hotel, nice location

Don't expect much, ok for the weekend. beach access has pool area and lounge chairs. The beach is private small and not very clean. Rate 4 out of 10.

Posted by on Sep 23, 2016

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Property Features

Marinaterra Hotel & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the family-friendly Marinaterra Hotel & Spa. Free self parking is available. This 3.5-star San Carlos hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Marinaterra Hotel & Spa offers 120 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 1:00 PM.

Marinaterra Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Playground on site
  • Fishing on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking on site
  • Motor boating on site
  • Water sports equipment

Spa Services

Chocolate Salón & Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily.

  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Marinaterra Hotel & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 235 for adults and MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marinaterra
  • Marinaterra
  • Marinaterra Hotel
  • Marinaterra Hotel San Carlos
  • Marinaterra San Carlos
  • Marinaterra Hotel And Spa
  • Marinaterra Hotel Beach
  • Marinaterra Resort Beach
  • Marinaterra Resort Beach
  • Marinaterra Hotel And Spa
  • Marinaterra Hotel Beach
  • Marinaterra Hotel Spa
  • Marinaterra Hotel & Spa Hotel
  • Marinaterra Hotel & Spa San Carlos
  • Marinaterra Hotel & Spa Hotel San Carlos

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.