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4.5 out of 5

"The Sheration Quito Hotel is well located. The rooms are clean and very comfortable beds. The gym area is very nice with a large Jacuzzi the only down ... " More

By a verified traveler on Thu 14 Nov 2019

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Hotel Description

5-star luxury hotel near Atahualpa Olympic Stadium, connected to a shopping center

City center stay

A stay at this La Carolina hotel places you steps from Quicentro Shopping and within a 5-minute walk of Atahualpa Olympic Stadium. Also, Parque La Carolina is within half a mile (1 km) and Guangüiltagua Metropolitan Park is within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 2 restaurants, a gym, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the sauna and perks like free self parking.

Classic Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$93* Per night/room May 3 - May 4

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sheraton Quito Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Quito Hotel

Everyone (1)
4 out of 5

Posted by on Aug 23, 2022

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Comment from Hotel Management

Nov 28, 2022 by Sheraton Quito

Estimado Milton,Gracias por calificarnos! Cualquier inquietud o comentario adicional no dude en hacérnoslo saber.Saludos cordiales,Michel ThorinGerente General

5 out of 5
The Sheration Quito Hotel is well located. The rooms are clean and very comfortable beds. The gym area is very nice with a large Jacuzzi the only downfall is that it doesn't have an outdoor pool. The staff is number one very helpful. This hotel has a lot of amenities. Would definitely go back loved it.

Posted by , from Plantation, Fl on Nov 14, 2019

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Comment from Hotel Management

Nov 15, 2019 by Sheraton Quito

Dear Cynthia, Thank you for rating us and sharing your comments! It is great to hear that you had a first class stay with us, and even more that our staff gave you the best service, as you deserve. Please feel free to contact us if you have any additional comments, it will be a pleasure to assist you. Kind regards, Michel Thorin General Manager

Property Features

Sheraton Quito Hotel offers its guests a health club, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Sheraton Quito Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. This Beaux Arts Quito hotel is smoke free.

  • 136 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1997
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: La Carolina Station (2 km / 1.2 mi)
  • Metro station: Iñaquito Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sheraton Quito Hotel offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Restaurante Cook's - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Restaurante Las Fragatas - This restaurant specializes in local and international cuisine and serves breakfast and lunch. Open daily.

Bakery&Deli - This coffee shop specializes in local and international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Administrative fee: USD 1.50 per person, per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Quito
  • Quito Hotel Sheraton
  • Quito Sheraton
  • Sheraton Hotel Quito
  • Sheraton Quito
  • Sheraton Quito Hotel
  • Four Points Quito
  • Quito Four Points
  • Sheraton Quito Hotel Quito
  • Sheraton Quito Hotel Hotel
  • Sheraton Quito Hotel Quito
  • Sheraton Quito Hotel Hotel Quito

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.