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4.3 / 5Very Good
419 reviews


  • Free WiFi
  • Free Parking
  • Pet Friendly
  • Air Conditioning


What's nearby

  • Popular Location
    Avenida La Reforma
    2 min walk
  • Popular Location
    Plaza Fontabella Shopping Center
    5 min walk
  • Popular Location
    Embassy of Mexico in Guatemala
    8 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    5 min drive

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Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    Located in Guatemala City, Hotel Casa Veranda is in an area with good shopping. National Museum of Archaeology and Ethnology and Popol Vuh Museum are cultural highlights, and travelers looking to shop may want to visit Paseo Cayala and Plaza Fontabella Shopping Center. La Aurora Zoo and Botanical Garden are also worth visiting.

    Popular Location

    What's nearby

    • Avenida La Reforma - 2 min walk
    • Plaza Fontabella Shopping Center - 5 min walk
    • Embassy of Mexico in Guatemala - 8 min walk
    • U.S. Embassy in Guatemala - 10 min walk
    • El Obelisco - 15 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 5 min drive


    • La Pergola – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner, and light fare daily.

    About this property

    Hotel Casa Veranda

    Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, 24-hour room service, and concierge services. All 95 rooms provide kitchens with microwaves, plus free WiFi and TVs with satellite channels. Guests will also find 24-hour room service, minibars, and coffee makers.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces
    Parking height restrictions apply
    Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:30 PM
    Airport shuttle on request

    Food and drink

    Continental breakfast available for a fee daily 6:00 AM–10:00 AM: GTQ 132 for adults and GTQ 131 for children
    1 restaurant
    1 bar
    24-hour room service

    Things to do


    Family friendly

    Dry cleaning service
    Laundry facilities


    ATM/banking services
    Free newspapers in lobby
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service

    Languages spoken


    Business services

    24-hour business center
    Meeting rooms
    Conference center (3513 square feet of space)


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible path of travel
    Assistive listening devices available


    Smoke-free property

    Room amenities


    Air conditioning
    Blackout drapes/curtains


    Bathroom (partially open)
    Hair dryer


    Satellite channels

    Food and drink

    Coffee/tea maker


    Free newspapers
    Iron/ironing board
    Turndown service

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was very nice and helpful. The only inconvenience was that when we arrived there was no hot water and it wasnt

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The restaurant food, the rooms are good , there are a good hotel

    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best value ever

    I always love this hotel - you book a suite for the price of a cheap stay - really extreme good value fpr the price

    Stayed 1 night in Jan 2020


    • Disliked: Staff & service, property conditions & facilities

    When I checked in the staff advised the hotel did not have hot water. They told me that they would provided bottled water as compensation. I asked if I cancelled would I have to pay for the room. I was told yes. I cancelled the room and booked a new one at nearby Holiday Inn. I asked the agent if she could print out something indicating that I was getting a refund. She said no. I asked why. She explained that they had not received any money. I told her it was prepaid with Expedia. I asked again if I was being charged. She confirmed I was not being charged. That evening I tried to call Expedia but the line dropped when transferred to the Gold line. I emailed the problem and went in circles with Expedia. They eventually called the hotel. The hotel informed Expedia that they were not refunding the cost. I explained, again, to Expedia that was wrong. Expedia has not replied. Apparently they work together to lie to their customers. Avoid Casa Veranda. Use a different booking platform.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I liked the room space. Large open space that made you feel at home. The room where we stayed was very clean and comfortable.

    Stayed 1 night in Jan 2020

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