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4.1 / 5Very Good
501 reviews


  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Plaza Fontabella Shopping Center
    9 min walk
  • Popular Location
    El Obelisco
    10 min walk
  • Popular Location
    The Village Shopping Center
    11 min walk
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    5 min drive

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Your dates need to occur after 2020-02-19. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    Connected to the convention center and in the business district, Hotel Biltmore Guatemala is in an area with good airport proximity. Ixchel Museum and Popol Vuh Museum are cultural highlights, and some of the area's attractions include La Aurora Zoo and Botanical Garden. Traveling with kids? Consider Mundo Petapa, or check out an event or a game at Estadio Nacional Mateo Flores.

    Popular Location

    What's nearby

    • Avenida La Reforma - 1 min walk
    • Plaza Fontabella Shopping Center - 9 min walk
    • El Obelisco - 10 min walk
    • The Village Shopping Center - 11 min walk
    • Embassy of Canada - 13 min walk

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 11 min drive

    About this property

    Hotel Biltmore Guatemala

    This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. All 116 rooms offer free WiFi, 24-hour room service, and LCD TVs with cable channels. Rainfall showerheads, down comforters, and free local calls are among the other amenities available to guests.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Roundtrip airport shuttle (surcharge) from 5:30 AM - 10:00 PM
    Airport shuttle at scheduled times, on request

    Food and drink

    Free buffet breakfast available daily 5:30 AM–10 AM
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    24-hour fitness center

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    Grocery/convenience store
    Laundry facilities


    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service

    Languages spoken


    Business services

    Business center
    Computer station


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking
    Wheelchair accessible (may have limitations)


    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Down comforter


    Free toiletries
    Hair dryer
    Rainfall showerhead


    32-inch LCD TV
    Cable channels

    Food and drink

    Free bottled water


    Connecting rooms available
    Free local calls
    Iron/ironing board
    Laptop-compatible safe
    Laptop-friendly workspace
    Turndown service

    Very Good

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    I was charged more than the Expedia price. I asked directly the front desk why I’m being charged 120 and not the 115 like my Expedia booking she said oh WE at the hotel use a different exchange rate which is different than the national exchange rate. It was only one night so I had only $5 diff , imagine if you got for long stay ? They do this AF their benefit not the lawful and correct one . When I asked to honor the price advertísed then she said no this is our policy NEVER STAY HERE.... plus there isn’t any VIP service . No upgrade, no discount....

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 6 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best bang for the buck.

    Superb staff, very good location, nice rooms., all at a reasonable price.

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Pleasant place to stay.

    Excellent service, room was nice although the carpet could have used some thorough cleaning, not just a vacuuming. It was a pleasant stay except for the construction noise in the building next to the hotel with noise beginning at around 10:30 PM. We’ll stay again but on the other side of the hotel away from the noise. Great location and very safe.

    Stayed 1 night in Dec 2019

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