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Reviews

4.3 / 5Excellent
438 reviews

Amenities

  • Pool
  • Free Parking
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Universidad del Valle de Guatemala
    5 min drive
  • Popular Location
    Oakland Mall
    5 min drive
  • Popular Location
    Paseo Cayala
    6 min drive
  • Airport
    Guatemala City (GUA-La Aurora Intl.)
    10 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-01-23. Try updating your dates to see prices for your trip.

    About this area

    Guatemala City

    Located in Guatemala City, Hilton Guatemala City is in an area with good shopping. The area's natural beauty can be seen at Constitution Square and Kanajuyú Ecological Park, while National Museum of Archaeology and Ethnology and Ixchel Museum are cultural highlights. La Aurora Zoo and Botanical Garden are also worth visiting.

    Popular Location

    What's nearby

    • Universidad del Valle de Guatemala - 5 min drive
    • Oakland Mall - 5 min drive
    • Plaza Fontabella Shopping Center - 6 min drive
    • Paseo Cayala - 6 min drive
    • El Obelisco - 7 min drive

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 19 min drive

    Restaurants

    • Restaurante Las Ventanas – Serves breakfast, brunch, lunch, and dinner daily.

    About this property

    Hilton Guatemala City

    This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Self parking is free. Other amenities include a bar/lounge, a sauna, and WiFi in public areas. All 130 rooms boast deep soaking tubs and offer WiFi and memory foam beds. Sitting areas and 24-hour room service are standard, as are Smart TVs with cable channels.

    Awards and affiliations

    • The property is a member of Preferred Hotels & Resorts.

    Property amenities

    Internet

    Available in all rooms: WiFi (surcharge), Wired Internet (surcharge)
    Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

    Parking and transportation

    Free self parking
    Valet parking (surcharge)
    24-hour pick-up airport shuttle (surcharge)
    Airport shuttle at scheduled times, on request
    Limo/town car service
    Shopping center shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10:30 AM
    1 restaurant
    1 bar
    Free daily reception
    24-hour room service

    Things to do

    Fitness center
    Outdoor pool
    Sauna

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    In-room child care (surcharge)
    Laundry facilities
    Outdoor pool

    Conveniences

    ATM/banking services
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Free grocery shopping service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    12 meeting rooms
    Business center
    Conference space

    Outdoors

    Garden

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Egyptian cotton sheets
    Free cribs/infant beds
    Hypo-allergenic bedding
    Memory foam mattress
    Pillow menu

    Bathroom

    Bathrobes
    Deep soaking bathtub
    Hair dryer
    Separate bathtub and shower

    Entertainment

    Cable channels
    Smart TV

    Food and drink

    Coffee/tea maker
    Minibar

    Outdoor space

    Yard

    More

    Desk
    In-room massage
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Separate sitting area
    Slippers
    4.3

    Excellent

    5 - Excellent
    272
    4 - Good
    85
    3 - Okay
    45
    2 - Mediocre
    26
    1 - Poor
    10
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.3
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Beautiful hotel, best in the city. Needs to fix minor items like, phones.... Great breakfast buffet

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Terrible room service and dining at restaurant. Bad food, cold, tablecloth and napkins old and unpressed. As for a box of kleenex and they told me there would be an extra charge... Bad experience

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Love the hotel very nice good service everyone s friendly

    Stayed 7 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    All the staff was nice and the please is beautiful and peaceful.

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent

    It was everything OK overall, just missing bathrobes in the room, maybe they forgot but its something basic in every 4-5 star hotel.

    Stayed 1 night in Dec 2019

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