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4.5 out of 5

"The front desk check-in clerk was very helpful. I requested a first-floor room and they were able to get me one. The hotel was very quiet and was conv ... " More

By a verified traveler on Fri 03 Nov 2023

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Hotel Description

New Albany guestrooms with free WiFi

In New Albany

Within 9 miles (15 km) of this hotel, you'll find Creekside Park and Gahanna Municipal Golf Course. Also within 9 miles (15 km) are Easton Town Center and Airport Golf Course.

Free perks

This hotel features an indoor pool and a gym. Free perks include full breakfast, free self parking, and an area shuttle. A 24-hour business center, free WiFi in public areas, and express check-in are also on offer.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$110* Per night/room Apr 11 - Apr 12

King, Studio, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Room, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn & Suites New Albany Columbus ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites New Albany Columbus

Everyone (16) Couples (3) Family (4)
5 out of 5
The front desk check-in clerk was very helpful. I requested a first-floor room and they were able to get me one. The hotel was very quiet and was convenient to everything I needed in town. Comfy bed, nice bathroom. The breakfast was good.

Posted by on Nov 3, 2023

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5 out of 5
Nice, quiet hotel convenient to shopping, restaurants and doctors’ offices.

Posted by on Oct 31, 2023

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5 out of 5
Smooth check in, took less than 2 minutes

Posted by on Oct 18, 2023

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5 out of 5

Posted by on Nov 30, 2022

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5 out of 5

Posted by on Nov 25, 2022

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5 out of 5
It would be nice to be greeted with a smile at the front desk. Hotel was good 👍

Posted by on Oct 21, 2022

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5 out of 5

Posted by on Sep 21, 2022

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5 out of 5
Room is fantastic

Posted by , from MONTCLAIR on Mar 20, 2022

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5 out of 5

Posted by on Nov 27, 2021

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2 out of 5
You have to ASK to have your room cleaned. I was not told that upon check in so I came back to a dirty room with my trash still there. When I told the lady in the morning she offered no apologies. Instead she said it is their policy to only clean if asked. For what I paid I expect a clean room.

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 13, 2021 by General Manager

Thank you for your recent stay with us and for taking the time to evaluate your visit. I do apologize that you weren't happy with the changes Hilton has implemented since Covid. We are operating with an abundance of caution to try and ensure an enjoyable and safe experience for both our guests and team members. We do our best to let everyone know at check in as well as placing an insert in your key packet and notice at the desk. We hope to see you again if you find yourself in our area!

About the Hampton Inn & Suites New Albany Columbus

Location 5220 Forest Drive, New Albany, OH 43054

Property Features

Hampton Inn & Suites New Albany Columbus offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Hampton Inn & Suites New Albany Columbus also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

  • 114 guestrooms or units
  • 4 levels
  • Built in 2016
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites New Albany Columbus offers 114 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn New Albany Columbus Hotel
  • Hampton Inn New Albany Columbus Hotel
  • Hampton Inn New Albany Columbus
  • Hotel Hampton Inn & Suites New Albany Columbus New Albany
  • New Albany Hampton Inn & Suites New Albany Columbus Hotel
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  • Hampton Inn & Suites New Albany Columbus New Albany
  • Hampton Inn Suites New Albany Columbus
  • Hampton Inn Columbus Hotel
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  • Hampton Inn & Suites New Albany Columbus New Albany
  • Hampton Inn & Suites New Albany Columbus Hotel New Albany

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.