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Mandarin Oriental Ritz, Madrid

5.0 star property
5-star luxury hotel near Prado Museum

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Mandarin Oriental Ritz, Madrid

Photo gallery for Mandarin Oriental Ritz, Madrid

Property entrance
Garden view
Premier Suite (Junior) | Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Restaurant

Overview of Mandarin Oriental Ritz, Madrid

Reviews
10

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Check out the area

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014
  • Popular LocationPrado Museum3 min walk
  • Popular LocationGran Via9 min walk
  • Popular LocationEl Retiro Park3 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Room, 1 King Bed

  • 518 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 402 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

  • 319 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin, Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Twin Room

  • 518 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

  • 402 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, individually decorated, individually furnished

Royal Suite

  • 2024 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Junior)

Premier Suite (Junior) | Minibar, in-room safe, individually decorated, individually furnished

Premier Suite (Junior)

  • 454 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Living area | IPod dock

Suite (Park)

  • 730 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Suite (Palm Court) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Palm Court)

  • 563 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret) | Living area | IPod dock

Suite (Turret)

  • 837 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Living area | IPod dock

Suite (Prado)

  • 730 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Suite

  • 786 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Minibar, in-room safe, individually decorated, individually furnished

Suite (Ritz)

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Four Seasons Hotel Madrid
Pool
Spa
Pet friendly
Free WiFi
4.9 out of 5, Exceptional, (126)
The price is $1,921
per night
$2,113 total
includes taxes & fees
May 3 - May 4
Four Seasons Hotel Madrid

About the neighborhood

Madrid

Retiro stay.A stay at this Retiro hotel places you steps from Thyssen-Bornemisza National Museum and a 5-minute walk from Prado Museum. Gran Via and Puerta del Sol are also within half a mile (1 km).

What's nearby

  • Prado Museum - 3 min walk
  • Gran Via - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 17 min walk
  • El Retiro Park - 3 min drive

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • Starbucks - 3 min walk
  • Lobby Westin Palace - 3 min walk
  • Café Prado - 5 min walk
  • Faborit - 4 min walk
  • VIPS Neptuno - 3 min walk

About this property

Mandarin Oriental Ritz, Madrid

5-star luxury hotel near Prado Museum
Mandarin Oriental Ritz, Madrid offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have WiFi for a fee.

Business amenities include 3 meeting rooms and limo/town car service. A steam room, spa services, and a terrace are also featured at the luxury Mandarin Oriental Ritz, Madrid. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Self parking and valet parking are free. A complete renovation of Mandarin Oriental Ritz, Madrid was completed in December 2020.

Smoking is allowed in designated areas at this 5-star Madrid hotel.

  • 153 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Built in 1910
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Mandarin Oriental Ritz, Madrid offers 153 accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include desks. A pillow menu is available. Business-friendly amenities include complimentary newspapers and phones. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and manicures and pedicures.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in some public areas: WiFi (EUR 5 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM–11:00 AM for a fee: EUR 50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • iPod dock

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robe
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Weight limit: 11 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 132.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 50 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 132.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

How close is Mandarin Oriental Ritz, Madrid to the airport?

Mandarin Oriental Ritz, Madrid is 10.5 mi (17-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Mandarin Oriental Ritz, Madrid?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental Ritz, Madrid on Apr 28, 2024 start from $1,146.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mandarin Oriental Ritz, Madrid have an airport shuttle?

Mandarin Oriental Ritz, Madrid offers an airport shuttle 24 hours a day, for a charge of EUR 180 per vehicle, one-way.

Does Mandarin Oriental Ritz, Madrid offer free breakfast?

Free breakfast isn’t provided at Mandarin Oriental Ritz, Madrid, but full breakfast is offered for a fee of EUR 50 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Mandarin Oriental Ritz, Madrid?

No, there is no casino at this hotel, but Casino Gran Via (13-min walk) is nearby.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mandarin Oriental Ritz, Madrid?

This hotel offers free self parking and valet parking.

Does Mandarin Oriental Ritz, Madrid have a pool?

Mandarin Oriental Ritz, Madrid features an indoor pool.

Does Mandarin Oriental Ritz, Madrid have a restaurant?

Yes, there is a restaurant on site.

Does Mandarin Oriental Ritz, Madrid have a spa?

This hotel has a spa, which features massages, mani/pedis, and facials.

How close is Mandarin Oriental Ritz, Madrid to downtown Madrid?

Mandarin Oriental Ritz, Madrid is 0.6 mi away from Madrid.

Mandarin Oriental Ritz, Madrid Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 51 out of 55 reviews" "
Rating 8 - Good. 3 out of 55 reviews" "
Rating 6 - Okay. 1 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea delicious. Detail customer service

10/10 Excellent

Khalil

Liked: Property conditions & facilities
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Stayed 3 nights in Jan 2024

10/10 Excellent

Abdulrahman

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Stayed 3 nights in Dec 2023

10/10 Excellent

Yenisel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every sense!!!! We had a great stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Three Nights of Honeymoon, can't wait to retu
Spending the last three nights of our honeymoon at the Mandarin Oriental felt like the most brilliant decision we made as newlyweds. The staff was outrageously friendly and made sure that no detail was overlooked. We returned from our first night out to a bottle of champagne and white rose petals in the shape of a heart on our bed, alongside a printed photo from our wedding. Magical to say the least. After spending long mornings at the super nearby museums, we enjoyed unwinding in the spa area and relaxing by the pool. The piano player in the garden cafe was the perfect touch. We can't wait to visit again.
Stayed 1 night in Jun 2023

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Apr 2023

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, the service, the decoration, the food, everything was perfect. Very very very nice Hotel. Became quickly my number one Hotel to stay in Madrid.
Stayed 3 nights in Apr 2023

10/10 Excellent

Trish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing hotel I’ve ever visited. The staff went over and above the call of duty. We will be back!
Stayed 3 nights in Mar 2023

10/10 Excellent

Patrick

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old hotel has become truly modern and world class. Whilst they (housekeeping) had a couple of coordination issues, I would recommend the Ritz and look forward to coming back.