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 Highland Falls • 1 Room
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FairBridge Inn & Suites at West Point

2-star property
17 Main St, Highland Falls, NY 1-855-201-7819
2.8 out of 5
See all 19 travelocity Reviews

"It was just ok. Clean enough. Towels were rough. " More

By a verified traveler on Tue 03 Aug 2021

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Hotel Description

Motel near United States Military Academy in Highland Falls

Heart of Highland Falls

Stay at this Highland Falls motel and you'll be within half a mile (1 km) of United States Military Academy and 2 miles (3 km) of Bear Mountain State Park. West Point Museum and Christl Arena are also within 3 miles (5 km).

Round-the-clock service

Free self parking is available and the motel's multilingual staff can provide around-the-clock assistance. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room May 5 - May 6

Premium Double Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Single Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Single Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

FairBridge Inn & Suites at West Point ratings based on 19 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for FairBridge Inn & Suites at West Point

Everyone (10) Couples (2) Family (4)
1 out of 5
After 35 years of business, gravel, this property is one of the most rundown hotels I have ever stayed in. This was an outside entrance into the room from the second-story balcony. The door was bowed so much that there was a three-quarter inch gap at the bottom of the door that would be big enough for rodents to enter. We had a torrential downpour and the roof leaked into places. Into the bathtub from the ceiling above and into my wife’s suitcase with her clothing. I paid $20 a night extra to get moved to what they considered a remodeled room. There were some efforts to change out old flooring and the commode, but the rest of the room was in run down. The two different gentleman I spoke with, at the front desk were friendly, but when I asked to talk to the person in charge they told me his name was AJ. After trying to connect with him twice in person at once on the phone I honestly don’t even know if this man exists. The hotel should not be advertised by anyone. It needs a major infusion of money to bring it up-to-date or it should be listed from Travelocity.

Posted by on Mar 26, 2024

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Comment from Hotel Management

Mar 28, 2024 by Alan

Thank you for writing this review. We appreciate all feedback though.

1 out of 5
Location was good. Bathroom was dirty, water was brown.

Posted by , from St Johnsbury on Oct 10, 2021

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Comment from Hotel Management

Nov 30, 2021 by Frank

Thank you we appreciate all feedback

3 out of 5
It was just ok. Clean enough. Towels were rough.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 5, 2021 by Frank

Thank you we appreciate the feedback

4 out of 5
The location and value pricing were exactly what we needed. We new it would not be fancy.

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 18, 2021 by Management

Thank you for your feedback. We appreciate you staying with us..

4 out of 5

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 20, 2021 by Management

Thank you for the review, we appreciate you staying with us

1 out of 5
The room smelled musty, the bed sheets and cover smelled musty. Needed to be washed We had no water to shower or use bathroom. The refrigerator ran continuously very loud, as if it was in its last legs. Lastly, it looked like we were maybe one of 3 or 4 occupants in the whole motel and they put my husband and I next to people with a dog that barked most the night snd the people were fighting screaming cursing and banging things in the middle of the night for a very long time. Scarey!! Worst motel experience ever, sadly

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 25, 2021 by Donald

Thank you for the feedback

3 out of 5
You get what you pay for. Litter in the parking lot. Lots of items taped to the front door office presents an unprofessional appearance. Staff continously on the cel phone when a customer needs assistance is rude.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 28, 2020 by management

Thank you for your review and concerns. we will foward it to our staff

4 out of 5
Location is ideal. Price is always competitive. Decent breakfast value for the $$$

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 26, 2019 by management

Thank you for your response

4 out of 5
No issues except I had to call for help to get the TV to work.

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 27, 2019 by management

THANK YOU FOR YOUR FEEDBACK IS GREATLY APPRECIATED

3 out of 5
This place doesn’t even have a vending machine no soda no food no ice

Posted by , from Long Island NY on Oct 3, 2018

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Comment from Hotel Management

Oct 6, 2018 by management

Thank you for the feedback we will forward it to our staff

About the FairBridge Inn & Suites at West Point

Location 17 Main St, Highland Falls, NY 10928

Property Features

FairBridge Inn & Suites at West Point offers its guests multilingual staff and a front-desk safe. Public spaces have free WiFi. Self parking is free.

  • 54 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

FairBridge Inn & Suites at West Point offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. This Highland Falls motel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FairBridge Inn West Point
  • FairBridge Inn West Point Highland Falls
  • FairBridge West
  • FairBridge West Point
  • FairBridge West Point Highland Falls
  • FairBridge Inn & Suites at West Point Motel
  • FairBridge Inn & Suites at West Point Highland Falls
  • FairBridge Inn & Suites at West Point Motel Highland Falls
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.