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"I probably would not have booked here if I had known that the construction was going on. The room had a very musky smell due to construction dust and ... " More

By a verified traveler on Sun 15 May 2016

Hotel Description

Hotel near Haywood Mall in Greenville

In Greenville

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Haywood Mall and within 2 miles (3 km) of Greenville Convention Center. Southern Wesleyan University Greenville Education Center and Patewood Memorial Hospital are also within 2 miles (3 km).

Renovated in 2016

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A grocery/convenience store, a picnic area, and free newspapers are also on offer.

Free WiFi, kitchens

The 72 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 6 - Nov 7

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America - Greenville - Haywood Mall ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Greenville - Haywood Mall

Everyone (8) Business (1) Couples (1)
5 out of 5

Posted by on Jul 15, 2019

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5 out of 5
The staff was very friendly. The kitchen did not have any of the items it was supposed to have

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Hotel Management

Thank your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated well by our staff and their friendly service made for a memorable experience. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management

2 out of 5
The room was not clean, I would not shower there, hair in the bathtub. No cup to rinse after brushing teeth. First time I have ever stayed in a place with no ice machine.

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 17, 2019 by Hotel Management

Thank youn for reviewing your stay. We aim to exceed all our guests' expectations - especially the cleanliness of our facility - so we are sorry that this was not your experience. We will be more diligent following established protocol so we do not repeat what you experienced. Also, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

4 out of 5
Very clean and great staff. Would stay again. Close to everything you need or want to do

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 6, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. We're happy to know you were impressed with our excellent associates and that our ideal location was perfect for your traveling needs. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management

5 out of 5

Posted by on Mar 9, 2019

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Comment from Hotel Management

Apr 12, 2019 by Hotel Management

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3 out of 5
Sheets are dirty People playing loud music The smell of smoke knocked head off

Posted by on Jan 25, 2019

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Comment from Hotel Management

Jan 26, 2019 by Hotel Management

Thank you for taking the time to evaluate your stay. We apologize for the difficulties you experienced while you were here. Please be assured that we have discussed your feedback with the concerned teams, and we’re taking appropriate steps to prevent such situations from happening again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

4 out of 5

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 11, 2018 by Hotel Management

Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management

2 out of 5
No one was at front desk. I had to go up the stairs and dial 0 to announce my arrival and then continued to wait another 10 min Place looked run down on the inside. Many sketchy people wandering throughout the hotel.

Posted by on Jun 22, 2018

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Comment from Hotel Management

Jun 23, 2018 by Hotel Management

We apologize our facilities and service were not up to your expectations and the inconvenience these caused. We can assure you that what you experienced is not acceptable, and we will be reviewing our guidelines to provide an improved experience for every guest entering our doors. We regret and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

3 out of 5

Charleston visitors.

I probably would not have booked here if I had known that the construction was going on. The room had a very musky smell due to construction dust and irritated our allergies.

Posted by , from Charleston, S.C. on May 15, 2016

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2 out of 5

Convenient but not as expected

Pros: The windows actually opened to let in fresh air and it was convenient to the interstate.
Cons: The scope of the breakfast could be increased and refurbishing the rooms would be good.
Location: It was close to an interstate and a mall.
I had requested and reserved a non smoking room and was placed in a room/wing for smokers. There were four ashtrays and the smell of smoke was definitely in the room despite the fact that it had been doused with air freshners to try to hide it. If it was a non smoking room as noted by the plaque on the door then it was a very recent occurence. There were also some house keeping shortfalls and the continental breakfast left a bit to be desired. The only staff I interacted with was friendly and helpful, but the facility was not as expected.

Posted by , from Chesterffield, SC on Oct 5, 2015

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About the Extended Stay America - Greenville - Haywood Mall

Location 530 Woods Lake Rd, Greenville, SC 29607-2778

Property Features

Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America - Greenville - Haywood Mall also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Extended Stay America - Greenville - Haywood Mall was completed in June 2016. This Greenville hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • Built in 2004
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Greenville, SC (GSP-Greenville-Spartanburg Intl.) (16.3 km / 10.1 mi)
  • Train station: Greenville Station (9.1 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Greenville - Haywood Mall offers 72 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Greenville Haywood Mall
  • Extended Stay America Haywood
  • Extended Stay America Haywood Hotel
  • Extended Stay America Haywood Hotel Greenville Mall
  • Extended Stay America Greenville Haywood Mall Aparthotel
  • Extended Stay America Haywood Mall Aparthotel
  • Extended Stay America Haywood Mall
  • Extended Stay America Greenville Haywood Mall Hotel
  • Extended Stay America Haywood Mall Hotel
  • Extended Stay America - Greenville - Haywood Mall Hotel
  • Extended Stay America - Greenville - Haywood Mall Greenville

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Greenville---Spartanburg-Hotels-Extended-Stay-America---Greenville---Haywood-Mall.h43460-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.