4.1 out of 5

"Hotel rooms are clean but needs maintenance. Hotel staff need to be more friendly and polite. There is a big white guy behind the counter that does no ... " More

By a verified traveler on Sun 27 Aug 2017

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Hotel Description

At Wingate by Wyndham Greenville you'll be 4.8 km (3 mi) from Dowdy–Ficklen Stadium and 5 km (3.1 mi) from Vidant Medical Center. Highlights at this hotel include free daily breakfast, an indoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 87 rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Refrigerators and microwaves make in-room dining convenient. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk, and express check-out. Each morning a free hot/cold buffet breakfast is served. There's also free extended parking, along with the convenience of a free airport shuttle.

Sights within a 15-minute drive of this Greenville hotel include Greenville VA Medical Center and East Carolina University.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wingate by Wyndham Greenville ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Fair price but needs improvement

Hotel rooms are clean but needs maintenance. Hotel staff need to be more friendly and polite. There is a big white guy behind the counter that does not great or acknowledge the customers and walks almost asleep.

Posted by on Aug 27, 2017

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Comment from Hotel Management

Sep 10, 2017 by Shannon

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

Nice hotel, good breakfast

Good experience, just had problems with getting hot water. Great staff, nice hotel.

Posted by on Sep 23, 2016

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Comment from Hotel Management

Oct 12, 2016 by Shannon

Were glad you enjoyed your stay and we will look into the hot water right away!

3 out of 5

Family visit

Front desk staff was above average. ..went above and beyond. ..I requested bottled water, getting in after 10, he quickly supplied me with a professional paper bag with four bottles of water and a pack of crackers. Then with room key problems, he was quick to escort me with a new key to make sure I was able to get it without issue. Awesome young man.

Posted by , from Hiawasse, GA on Sep 4, 2015

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Comment from Hotel Management

May 26, 2016 by Shannon C.

Thank you for taking the time to give us feedback! We really appreciate it. We hope the next time your in town you choose us to accommodate you on your over night stays as well.

4 out of 5

Quick over night trip to ECU

Pros: Close to ECU, good breakfast, new bathroom
Cons: Room heating and air
Location: It took about 10 min. To get to ECU.
This hotel is pretty basic, but it was clean and fairly comfortable. They need to update the heating and air in the rooms, and the carpet was a bit worn, but the bathroom has been redone and the shower was great! I would stay again for a quick over night stay.

Posted by , from Laurinburg, NC on Apr 2, 2015

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Comment from Hotel Management

Jan 2, 2017 by Shannon

Thank you for letting us know your stay was well with us! We hope to see you again. Happy New Years!

3 out of 5

Rooms are nice but...

Rooms and hotel are nice, however, housekeeping was a little lazy in taking care of our room during our 5-day stay. I used to do housekeeping in a major chain hotel, and know how demanding hotel expectations are for clean rooms and making the customer's experience excellent. That being said, this is the first time I did not leave housekeeping a tip. Our room appeared clean, however, there were little things that I noticed that I didn't go searching for. There was dust behind the TV on the dresser (flat panel TV, very noticeable); the cushioned chair and leather office chair were both worn, dirty and stained; the bathroom vent had clumps of dirt in it that kept falling onto the toilet, and there was a hair in my ice bucket (gag!). Housekeeping did not bother to sweep up our bathroom floor everyday, failed to replace towels, did not replace our dirty glasses, left our ironing board and iron out in the room (it was a requirement at the hotel I worked at to put those away if the customer left them out), and the carpet smelled of mildew. The pillows were half-sized pillows and gave me the impression that the hotel was being skimpy. Breakfast in the morning was okay for being free. The front desk staff was a little rough around the edges as far as their customer services skills go (which actually seemed to be the norm for every business in Greenville). When they were at the desk, they had their cell phones ringing and were texting or playing on their tablets. They never greeted us whenever we walked in or said anything when we left. We were in town visiting family and didn't spend at lot of time at the hotel. The bed was comfortable and the room was quiet. I was surprised that the cable was in HD and there were lots of channels to choose from. I liked having the safe, refrigerator and microwave in the room (one of the reason I had chosen the hotel to begin with). I probably will not stay here again and opt to pay a little more money to stay at a different hotel.

Posted by , from Denver, CO on Jul 11, 2013

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1 out of 5

Poor customer service. Too much hassle to enjoy.

Pros: Free breakfast, Free Internet
This is the second time I have tried this particular hotel. The first time they tried to charge me $200 saying that I had smoked in the room. I do not smoke and no one else in my family smokes. However, the housekeepers insisted they smelled smoke in the room. I only discovered this a week after my check out when I noticed the extra charge on my credit card bill. Seems like a scam to me. However, after calling the hotel manager, the issue was cleared up and the charge was removed. So I decided to give it another try next time I was in Greenville. That will be the last time I stay at this hotel. Customer service was poor and everything was just too much of a hassle. First, when I arrived, the clerk was sitting outside with her shoes off, talking on her cell phone off, smoking a cigarette. She greeted us with "If your're checking in, it's going to be at least half an hour-- our computers are down". No other assistance was offered. So even though everything was paid for in advance, she said she could not make us a key or give us a room until the computers were back up. Finally, when the computers were back up, she gave us room. But upon entering the room, there was a slight smell of urine. So I went back to the front desk to request a different room due to the smell. (Otherwise, I'm sure they would have charged me extra and said I had a pet in the room. Another way to scam you.) The desk clerk gave me another room, and it was much better. When it was time to check out, I got a bill under the door. It had my name on it , but a different address and showed a balance due. Concerned that they would try to charge me for the extra balance due, I took it to the front desk. After waiting for someone to finally come to help me, they assured me it was taken care of. My opinion - too much hassle. Nothing has been smooth with my experience here. Breakfast is average, beds are average. There are plenty of other hotel choices in Greenville.

Posted by , from North Carolina on Oct 25, 2012

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4 out of 5

decent hotel

Pros: Free breakfast, Free Internet, Quiet
pretty good hotel for the area. One thing was the terrible condition in which the pool and jacuzzi was in. There was a film of scum on the top of the pool and the foggy water indicates poor cleaning practices. The jacuzzi was not hot, the bubbles didn't work and the water stained my girlfriends bikini yellow. Besides that, the hotel room was clean and the breakfast was tasty and plentiful.

Posted by on Jun 15, 2012

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5 out of 5

Very pleasant stay-we would revisit this hotel!

Pros: Free breakfast, Free Internet
My husband and Ihad a very enjoyabkle stay in this hotel. We would definetly recommend it!

Posted by , from Burlington, NC, USA on Nov 29, 2011

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5 out of 5

Great Deal and Value!!

Pros: Free breakfast, Quiet
Was very pleased with this hotel. Room and Service were great. Breakfast in AM was good as well.

Posted by , from Greensboro, NC on Nov 15, 2011

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5 out of 5

Excellent value, clean and tidy hotel, great staff.

Good value for the money. Only weakness was the coffee. The coffee pacs in the room were weak and without flavor. Coffee at breakfast wasn't any better, nothing to wake up by. Had to drive to a cafe to get decent coffee. There was an excellent one nearby off of Red Bank Road.

Posted by on Sep 29, 2011

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About the Wingate by Wyndham Greenville

Location 3212 S Memorial Dr, Greenville, NC 27834

Property Features

Wingate by Wyndham Greenville offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1100 square feet (102 square meters) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly Wingate by Wyndham Greenville also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • 2 conference rooms
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking , Free RV, bus, truck parking

Transport

  • Airport: Greenville, NC (PGV-Pitt-Greenville) (7.8 km / 4.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Wingate by Wyndham Greenville offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 12:30 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wingate Greenville
  • Wingate Wyndham Greenville
  • Wingate Wyndham Hotel Greenville
  • Wingate By Wyndham Greenville Airport Hotel Greenville
  • Wingate Hotel Greenville Airport
  • Wingate Wyndham Greenville Hotel
  • Wingate By Wyndham Greenville Airport Hotel

You should know

  • Wingate by Wyndham Greenville offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.