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4.6 out of 5

"The floor made noise every time you walked, the bed was making a lot of noise, that was my only problem " More

By a verified traveler on Mon 12 Feb 2024

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Hotel Description

Fayetteville guestrooms with free WiFi

Near the airport

Your stay at this Fayetteville hotel places you within a 10-minute walk of Towne Center Mall and Gage Home Museum. Also, Old Erie Canal Historic State Park is within half a mile (1 km) and Stickley Museum is within 2 miles (3 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$135* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Craftsman Inn & Suites ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Craftsman Inn & Suites

Everyone (15) Couples (3) Family (9)
5 out of 5
The floor made noise every time you walked, the bed was making a lot of noise, that was my only problem

Posted by on Feb 12, 2024

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Comment from Hotel Management

Feb 14, 2024 by General Manager

Dear Wilhelmina,Thank you for taking the time to share your feedback with us. We're disappointed to learn about the noise issues you encountered with the floor and bed during your stay. Rest assured, we'll address these concerns to ensure a more comfortable experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to welcome you back to Craftsman Inn & Suites for an even better stay.

5 out of 5

Posted by on Jan 1, 2024

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Comment from Hotel Management

Jan 12, 2024 by Front Desk

Thank you for the review! We appreciate it.

5 out of 5

Posted by on Dec 28, 2023

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Comment from Hotel Management

Dec 29, 2023 by Front Desk

Thank you for taking the time to write a review. We hope to see you again sometime!

2 out of 5
The property does not allow cats and this is not advertised. Pet friendly means dogs only but this is not stated. On various third party sites it is also indicated that pets are free when really there is a $70 dollar fee.

Posted by on Nov 26, 2023

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Comment from Hotel Management

Nov 28, 2023 by General Manager

Dear Karl,Thank you for offering feedback about your recent experience with our hotel. We apologize for any misunderstanding concerning our pet policies. Your comments are important to us, and we'll use them as we continuously work to improve communication with our guests. Kind regards.

5 out of 5
This hotel offers a comfortable stay. The staff is friendly and attentive, ensuring a welcoming experience. Rooms are clean and well-maintained. A great choice for those seeking value and convenience."

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 3, 2023 by General Manager

Thank you, Zhong Yue, for taking a moment to let us know about your experience. We are pleased you enjoyed our clean accommodations, excellent value, and attentive team. Thank you for your review, and we want to welcome you back again anytime!

5 out of 5

Posted by on Aug 15, 2023

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Comment from Hotel Management

Sep 4, 2023 by Front Desk

Thanks for your review!

5 out of 5

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jul 17, 2023 by Front Desk

Thank you for taking the time to leave a review!

4 out of 5

Posted by on Jun 15, 2023

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Comment from Hotel Management

Jul 5, 2023 by Kayla Front Desk

Thanks for staying with us here at the Craftsman Inn and Suites. We appreciate your feedback!

5 out of 5
Beautiful facility with a great bar/restaurant attached. Live music, propane fire table, fireplaces and heaters all through the sitting area. Beautiful place, highly recommend

Posted by , from MIDDLEBURGH on Jun 10, 2023

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Comment from Hotel Management

Jun 12, 2023 by General Manager

Dear Jodi,We were delighted to welcome you during your recent visit. It's wonderful to hear you had an enjoyable experience and the opportunity to enjoy the fun amenities and live music available at Craftsman Wood Grille & Tap House. Thank you for taking the time to share your positive review and recommendation, and we hope to have the pleasure of your company on another occasion.

5 out of 5

Posted by on Jun 9, 2023

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Comment from Hotel Management

Jul 3, 2023 by Kayla Front Desk

Thank you for choosing to stay with us here at the Craftsman Inn and Suites! We very much appreciate your kind rating!

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2025 square feet (188 square meters) and includes conference space. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly The Craftsman Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Fayetteville hotel.

  • 89 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 2025 sq ft of conference space
  • 188 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Craftsman Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. This Fayetteville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

The Craftsman Wood Grille - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in is available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 5
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Craftsman Fayetteville
  • Craftsman Inn
  • Craftsman Inn Fayetteville
  • Craftsman Inn Conference Center
  • The Craftsman Inn & Suites Hotel
  • The Craftsman Inn & Suites Fayetteville
  • The Craftsman Inn & Suites Hotel Fayetteville

You should know

  • Up to 5 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.