"The Beach was horrible, rocky and unsafe. The other areas of the property were lovely, clean, and inviting. The customer service was the best except ... " More
On the beach
Stay at this Runaway Bay property and you'll be within half a mile (1 km) of Jamaica Beaches and 2 miles (3 km) of Green Grotto Caves. Cardiff Hall Beach and Ocean View Beach are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and mini golf, and free supervised childcare is an added bonus.
Mar 13, 2024 by Guest Relations Agent
Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson
Jan 22, 2024 by Online Reputation Coordinator
Dear Guest,We would like to express how truly sorry we are that you encountered that situation at the Bahia Principe. We are very clear that our customers are very important to us. The Management and staff extend our sincerest apologies for any inconvenience experienced as a result of the situation brought to our attention.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions. We are always striving to give our guests the highest quality service so that they can stay absolutely content with their vacations at our hotel. Sending you our warmest regards,Kimberly Watson
Jul 31, 2023 by Online Reputation Coordinator
Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel.Warmest Regards,Kimberly Watson
May 20, 2023 by Melissa Burrell
Hello Olga,Thank you for your ratings. It is a pleasure to know that you enjoyed the services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service, making each moment unforgettably amazing during their time here at our hotel. Warmest Regards,Melissa BurrellGuest Relations Executive.
May 5, 2023 by Melissa Burrell
Hello Kayla,Thank you for your comments.It is a pleasure to read that you had an enjoyable trip with us.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa Burrell
May 3, 2023 by Melissa Burrell
Hello Dmitriy S,Thank you for sharing your feedback with us.May I use this opportunity to thank you again for choosing Bahia Principe Hotels & Resorts to be your holiday destination in the Caribbean.Kind Regards,Melissa Burrell
Mar 13, 2023 by Online Reputation Coordinator
Dear Guest,Thank you for your comments. It is a pleasure to know that you enjoyed our services offered by our excellent team here at the Bahia Principe Grand Jamaica.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.Sending you our warmest regards,Kemesha ParkesOnline Reputation Coordinator
Mar 30, 2023 by Online Reputation Coordinator
Dear Guest,On behalf of all the Management and Team members at the Bahia Principe Grand Jamaica, we appreciate you taking time to share your rating of your stay with us, and we will do our best to reinforce in our overall services.May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean.We hope you come again to enjoy our new services.Kind Regards,Kimberly Watson
Dec 20, 2022 by Online Reputation Coordinator
Dear Guest,We would like to express how truly sorry we are that you encountered that situation, which certainly does not reflect the commitment and the quality that we have exhibited for many years. We are always working to improve the level of service with which we offer our valued clientele. Hence, we constantly train our staff members through the Human Resource and the Quality Department to ensure that we provide our guests with effective solutions with the natural warmth and hospitality that characterize the Jamaican people.Please rest assured that your feedback has been forwarded to the head of the relevant departments, so they can take the necessary corrective and preventive actions.We are always striving to give our guests the highest quality service so that they could stay absolutely content with their vacations at our hotel.Sending you our warmest regards,Kimberly Watson
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Entertainment
Not included
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. This 4-star Runaway Bay property is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Don Pablo - This restaurant serves dinner only. Reservations are required. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Mikado - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.
The Knife - This steakhouse serves dinner only. Reservations are required. Open daily.
Room service is available.
An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests should be aware that this property’s private beach has a clothing-optional area.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.