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The Black Swan - The Inn Collection Group

4.0 star property
Enjoy the free WiFi at this 4-star York hotel

Choose dates to view prices

The Black Swan - The Inn Collection Group

Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Garden
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Black Swan - The Inn Collection Group

Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the area

Map
Market Place, Helmsley, York, England, YO62 5BJ
  • Popular LocationDuncombe Park4 min walk
  • Popular LocationHemsley Walled Garden7 min walk
  • Popular LocationRievaulx Abbey6 min drive
  • AirportLeeds (LBA-Leeds Bradford)69 min drive

Room options

View all photos for Feature Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks | Desk, iron/ironing board, free WiFi, bed sheets

Family Room with Bunks

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Feathers Hotel, Helmsley, North Yorkshire
Pet friendly
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (335)
The price is $192
per night
$230 total
includes taxes & fees
May 3 - May 4
The Feathers Hotel, Helmsley, North Yorkshire

About the neighborhood

Helmsley

York retreat .Your stay at this hotel will put you steps from Helmsley Arts Centre and a 5-minute walk from North York Moors National Park. Duncombe Park and Cleveland Way are also within half a mile (1 km).

What's nearby

  • Duncombe Park - 4 min walk
  • Helmsley Castle - 5 min walk
  • Hemsley Walled Garden - 7 min walk
  • Rievaulx Abbey - 6 min drive
  • Ampleforth Abbey - 9 min drive

Getting around

  • Thirsk Station - 22 min drive
  • Durham (MME-Teesside Intl.) - 56 min drive

Restaurants

  • Helmsley Brewing Co - 3 min walk
  • The Plough Inn - 9 min drive
  • The Fairfax Arms - 8 min drive
  • The Star Inn - 4 min drive
  • Rose & Crown - 4 min drive

About this property

The Black Swan - The Inn Collection Group

Enjoy the free WiFi at this 4-star York hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

The business-friendly The Black Swan - The Inn Collection Group also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available.

This 4-star York hotel is smoke free.

  • 45 guestrooms or units
  • Full breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Black Swan - The Inn Collection Group offers 45 accommodations with coffee/tea makers and hair dryers. Digital television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Black Swan Hotel York
Black Swan Hotel
The Black Swan Hotel
The Black Swan at Helmsley
The Black Swan - The Inn Collection Group York
The Black Swan - The Inn Collection Group Hotel
The Black Swan - The Inn Collection Group Hotel York

Frequently asked questions

How close is The Black Swan - The Inn Collection Group to the airport?

The Black Swan - The Inn Collection Group is 38.4 mi (56-min drive) away from the Durham (MME-Teesside Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on Apr 21, 2024 start from $102.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Black Swan - The Inn Collection Group have an airport shuttle?

Airport shuttle services are not available at The Black Swan - The Inn Collection Group.

Does The Black Swan - The Inn Collection Group offer free breakfast?

Yes, The Black Swan - The Inn Collection Group offers free breakfast.

Is there a casino at The Black Swan - The Inn Collection Group?

No, there is no casino at this hotel.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in costs GBP 25 (subject to availability).

Is there free parking at The Black Swan - The Inn Collection Group?

This hotel offers free self parking.

Does The Black Swan - The Inn Collection Group have a pool?

The Black Swan - The Inn Collection Group does not have a pool.

Does The Black Swan - The Inn Collection Group have a restaurant?

Yes, there is a restaurant on site.

Does The Black Swan - The Inn Collection Group have a spa?

There are no spa services available at this hotel.

How close is The Black Swan - The Inn Collection Group to downtown York?

The Black Swan - The Inn Collection Group is 0.2 mi away from Helmsley.

The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 294 reviews" "
Rating 8 - Good. 91 out of 294 reviews" "
Rating 6 - Okay. 32 out of 294 reviews" "
Rating 4 - Poor. 7 out of 294 reviews" "
Rating 2 - Terrible. 3 out of 294 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Black Swan. The staff were friendly and efficient. Our room was pleasant and adequate for a short stay. Also, the breakfast very was good. I think that I might have already left a review about the fact that the stairs up to our room no. 58 are not very easy particularly on the second flight where the handrail is fixed to the wall so one can't grip it. Apart from that it was perfect.
Stayed 1 night in Jan 2024

10/10 Excellent

thea

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking difficult
Stayed 1 night in Nov 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with comfortable beds. Friendly staff and dog friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Franco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Swam
Comfortable, Nice setting
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Relaxing stay
Helpful and friendly staff. Good service, nice food.
Stayed 2 nights in Oct 2023

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful building, great food, very comfortable stay, perfect location and friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helmsley , beautiful.
Stayed 1 night in Sep 2023

10/10 Excellent

gary

Stayed 1 night in Sep 2023